3D2N Short KL Trip!
02/11/2017 JovineT, Singapore, Singapore
I love everything in this hotel! From the lobby, to the room, to the pool, and to the restaurant. Everything is simply lovely! Just one thing though, the area leading to the hotel is a little "deserte... more
I love everything in this hotel! From the lobby, to the room, to the pool, and to the restaurant. Everything is simply lovely! Just one thing though, the area leading to the hotel is a little "deserted" and quiet, which could be dangerous for solo female travellers. And also, baby cockroaches in the room hotel is a bit frightening for someone who is afraid of these... :x
I would definitely choose this hotel again if I need to stay around Petaling Jaya area! less
Hamizwati, MarCom Manager at Best Western Petaling Jaya, responded to this review
Warmest greeting from Best Western Petaling Jaya!
Thank you for taking the time to write a review regarding your recent stay at the Best Western Petaling Jaya. We are delighted that you enjoyed the hotel facilities.
Nevertheless, please accept our apologies for the inconvenience you have experienced. We are working hard to ensure our guests are comfortable while staying with us. We have taken the time to discuss the issues highlighted with the relevant team members in ensuring the team focus on providing memorable guest experience during their stay.
Once again, we thank you for your constructive feedback and are happy to welcome you back in near future.