Excellent Stay in Pendleton
20/06/2017 ashleyinbend, Bend, Oregon
We have stayed at the Best Western Pendleton four times now. I have been pleased each time. I found the rooms to be comfortable and exactly what I expected. In fact, I thought the beds were incredibly... more
We have stayed at the Best Western Pendleton four times now. I have been pleased each time. I found the rooms to be comfortable and exactly what I expected. In fact, I thought the beds were incredibly comfortable! The staff is very friendly, the breakfast buffet is good, the location is convenient, and the bathrooms are a good size. The only thing that I would say is a negative would be the fact that the hotel doesn't have locked side doors. So if you're staying at the furthest end away from the front desk, you might not be as comfortable since anyone can enter without a key. Ultimately I'm sure it's not a big deal, but I've traveled and stayed there as a solo female traveler and that part does creep me out a bit. But not enough to not stay there. If you're looking for a hotel in Pendleton, definitely check out the Best Western. Way more comfortable than the Holiday Inn Express across the parking lot. less
KaSandra W, General Manager at Best Western Pendleton Inn, responded to this review
Thank you for taking the time to write a review. Your feedback is very important to us.
We are pleased that have enjoyed your stays with us, and we look forward to future stays.
We have struggled with the decision about putting key locks on the side doors, but in the end, have decided against it. Using the example of a solo female traveler, should keys be accidentally left in the room, she could just walk down the hall to the front desk to get a replacement without having to go outside, walk around the building, and into the main entrance. Being able to walk down a hallway rather than outside would be a convenience, especially in inclement weather. For security reasons, we do have cameras at each side entrance.
Again, I thank you for your feedback.