Stay at the Best Western Pembroke was quiet and relaxing
On Tuesday July 7th, 2020, my wife and I arrived at our booked destination, the medium size three floor, 88-guest room Best Western Pembroke Inn & Conference Centre situated at 1 International Drive i... more
On Tuesday July 7th, 2020, my wife and I arrived at our booked destination, the medium size three floor, 88-guest room Best Western Pembroke Inn & Conference Centre situated at 1 International Drive in Pembroke, Ontario. This hotel is conveniently located near highways 41 and 17 and provides quick access to the Pembroke Welcome Centre, the Festival Hall Centre and the Algonquin College Pembroke Campus.
Check-in was very easy and quick and getting our card/room keys was a breeze. Our spacious and well-maintained King Room on the 3rd floor had a small sitting area. Other attributes were a mini fridge, a coffee maker, a microwave, a flat HDTV, a desk with chair, and free Wi-Fi. We enjoyed the comfortable quality bedding with its many pillows. An adjoining private bathroom with a dark colored décor, had a large shower, basic toiletries, a hair dryer, and a large counter and sink.
It was very quiet during our stay, as we were just a few guests in the entire building. I swam alone in the huge heated indoor swimming pool that recently reopened. Due to associated health concerns under Covid-19, the hot tub, the fitness centre, the Westwind Restaurant, the breakfast room and the bar/lounge were still temporarily closed. However, the next morning you could get a Grab & Go Breakfast, while the express checkout was also simple and we left our card/room keys in a plastic box that contained a cleansing liquid; then we got the Best Western invoice statement by E-mail.
Because of the hotel quality, the cleanliness under the We Care Clean Program, the service and the organizational process, we would recommend Best Western Pembroke Inn & Conference Centre and would rate this stay as 4 stars. less
Meghan James, Owner at Best Western Pembroke Inn & Conference Centre, responded to this review
Thank you so much for providing such a detailed review for our property. We very much appreciate you taking the time.
We are so glad you enjoyed your recent stay with us, despite some of the amenities not being available due to COVID-19. At this time however, we have just reopened the rest of the hotel, so our fitness center, restaurant, and meeting rooms are now available, and our Full Breakfast will resume August 10th.
Our team has been absolutely amazing navigating the changes we have faced in the past few months, and we are so proud of the product we offer.
We hope you will be able to come back and enjoy the newly reopened additions!
Thank you again, and we look forward to seeing you again soon.