Great location for business in Petawawa or Pembroke
08/05/2018 Dan S, North Bay
Good facility with ample parking, room selection, pool, and lounge/dining area. Staff at check-in and check-out were very friendly. Clean facility. Dinner food was good. Breakfast voucher included... more
Good facility with ample parking, room selection, pool, and lounge/dining area. Staff at check-in and check-out were very friendly. Clean facility. Dinner food was good. Breakfast voucher included with room that provides a free or reduced breakfast price. Fair pricing for rooms and food and beverage. There was issues two of the three mornings with speed of service at breakfast with waits exceeding 45-60 minutes. Food service staff made the best of a ‘chef’ issue. Stayed several times before and this is definitely not the norm. There is a Irving Truck Stop across the road with excellent breakfast service.
Overall a good facility and will stay again. less
Meghan J, Director of Sales at Best Western Pembroke Inn & Conference Centre, responded to this review
Dear Dan S,
Thank you for taking the time to provide us with such an honest review. We realize our shortcomings regarding breakfast, and we are taking steps to ensure we have a more consistant and enjoyable experience for all of our guests.
We are however glad to hear you did indeed enjoy all the other aspects of our property, and we thank you for your loyalty to our hotel, and the brand.
Thank you again for the kind review and we look forward to seeing you on your next visit.