Best Western Pembroke Inn & Conference Centre

1 International Drive, Pembroke, Ontario, K8A 6W5, Canada
based on 451 reviews Trip Advisor Logo
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Best Western Pembroke Inn & Conference Centre

Enjoy convenient access to the Canadian Nuclear Laboratories and Garrison Petawawa Military Base while staying at this full service, fully renovated Pembroke, Ontario hotel.

Welcome to the Best Western Pembroke Inn & Conference Centre where
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Pembroke Inn & Conference Centre

Traveller Overview:
4.0 Rating: 451 reviews
Excellent 44%
Very Good 33%
Average 12%
Poor 5%
Terrible 4%
Rating

mjayc88, wrote review 03/07/2020

Good but could be better

Everything was average, room was clean, beds were comfortable (playpen was lumpy and not usable). The breakfast was horrible. The refrigerated food/drinks were served warm, milk tasted bad and muffins... more

Rating

McIlvenna613, wrote review 07/06/2020

Couldn’t have been better!

I’ve been staying at this location for work for a while and I couldn’t have had a better experience. The staff and service are fantastic at this hotel. Thank you to everyone for making me feel right... more

Owner Response
MeghanJ403, Director of Sales at Best Western Pembroke Inn & Conference Centre, responded to this review
Dear McIlvenna61, Thank you very much for taking the time to post such a fantastic review about our property. We always strive to make all our guests feel and home, and we feel in these uncertain times, that is even more important. We are so fortunate to have such a hardworking and dedicated team, and they are always ensuring our guest experiences are top-noch. We thank you for your continued support of our hotel and our brand, and we look forward to seeing you on your next visit. Thank you, Meghan James
Rating

rchurch2020, wrote review 18/05/2020

This hotel is one of the best

My next stay will be here again. The hotel was great and easy to get to.The staff here was very help full. Julie helped me out with the reservation and other questions that i had.Because of covid the ... more

Owner Response
MeghanJ403, Director of Sales at Best Western Pembroke Inn & Conference Centre, responded to this review
Dear rchurch2020, Thank you for such a great review! We have had to adapt our services, just as many other businesses to be able to provide a safe and comfortable experience for our guests. We are so glad to hear that these changes did not effect your experience with us. We are fortunate to have such a great team (Julie especially!) who have worked so hard to ensure our guests feel safe and welcome. We do look forward to your next visit with us, and hope that things will start to get back to normal by then! Thank you again, Meghan James
Rating

suesY7616XJ, wrote review 06/03/2020

Mrs Susan wells

Great place to stay , the staff Brandy Brown, Crystal Simms, and the restaurant staff Janet, Stephanie, Erin, Abby, Brad, and Justin all went above and beyond on making us have a great stay, house ke... more

Owner Response
MeghanJ403, Director of Sales at Best Western Pembroke Inn & Conference Centre, responded to this review
Dear SuesY7616XJ, Thank you for your AMAZING review! we are so happy to have you back, and are glad to hear our team made your stay so enjoyable! We look forward to seeing you again soon! Meghan James
Rating

Germaine P, wrote review 27/02/2020

Excellent Snowmobile Stay

We recently stayed one night with the Snowmbile Package, room, dinner and breakfast. Everything was excellent. The hotel is right on the trail. The service was so good, from the check-in, the serve... more

Owner Response
MeghanJ403, Director of Sales at Best Western Pembroke Inn & Conference Centre, responded to this review
Dear Germain P, Thank you for the amazing review! Not all of us at the hotel are fans of the snow, but the sledders make it worth it! We are so fortunate to have such a great location off the trails, and very much enjoy hosting sledders for the winter. We are glad you got to enjoy the friendly service in all our departments. Thank you again, and we do hope to see you back again soon! Meghan James