Best Western Pembroke Inn & Conference Centre

1 International Drive, Pembroke, Ontario, K8A 6W5, Canada
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Best Western Pembroke Inn & Conference Centre

Enjoy convenient access to the Canadian Nuclear Laboratories and Garrison Petawawa Military Base while staying at this full service, fully renovated Pembroke, Ontario hotel.

Welcome to the Best Western Pembroke Inn & Conference Centre where
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Pembroke Inn & Conference Centre

Traveller Overview:
4.0 Rating: 442 reviews
Excellent 44%
Very Good 33%
Average 12%
Poor 5%
Terrible 4%
Rating

Edie C, wrote review 20/01/2020

Great hotel!

Excellent access to snowmobile trails, great full breakfast, warm pool and hot tub to soak in at the end of the day. The poolside room was nice and we appreciated the seating arrangement for playing g... more

Rating

Steve991106, wrote review 06/01/2020

Terrible checkin experience

Details... 1) 47 days before arrival, we booked a specific room type for 2 nights. 2) On the day we booked, my wife confirmed with the hotel that the booked room was available for our two selected n... more

Owner Response
BestWesternHotels, Corporate at Best Western Pembroke Inn & Conference Centre, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
Rating

GeorganneDrews, wrote review 02/01/2020

Fun New Year’s Eve stay

We attended the Best Western’s New Year’s Eve event. They had a very nice buffet dinner, a really good band and a comedy show. Plus a breakfast voucher. Really fun event! The hotel staff were very h... more

Owner Response
MeghanJ403, Director of Sales at Best Western Pembroke Inn & Conference Centre, responded to this review
Dear GeorganneDrews, Thank you for the fabulous review! We absolutely love hosting a New Years Party! We completely agree that spending the night and making a getaway of it, is the best way to ring in the New Year! I will be sure to pass along your great review to our team! Thank you again and we hope to see you next New Years! Meghan James
Rating

david43214, wrote review 04/11/2019

Night in pembroke

Nice hotel. Nice room. Shower does not close was fighting flooding because when shower was built they did not put a door in. There needs to be towels at the pool and toilet is small. The room, pool an... more

Owner Response
MeghanJ403, Director of Sales at Best Western Pembroke Inn & Conference Centre, responded to this review
Dear david43214, Thank you for taking the time to provide us with a review about your recent stay. We will definitely keep in mind your comments about the showers and pool towels and work on ways to improve both. We are happy to hear you did get to enjoy the many amenities we have to offer our guests. Thank you again for taking the time to share with us, and we do hope to see you again soon! Meghan James
Rating

GladysS542, wrote review 25/10/2019

Clean, Comfortable & Caring Experience

Restaurant staff was excellent with attention to detail! Will definitely book here again for business or pleasure. My only issue was with a shortage of front desk staff which always entailed a wait.... more

Owner Response
MeghanJ403, Director of Sales at Best Western Pembroke Inn & Conference Centre, responded to this review
Dear GladysS542, Thank you for taking the time to share your experiences during your recent stay. We are so glad to here that you enjoyed our restaurant very much. I will be sure to address your comments regarding wait time at the front desk, we appreciate you sharing your concerns with us, as we will take them on board and find ways to make changes, so our guests continue to receive the customer service we are know for. Thank you again and we look forward to seeing you again soon. Meghan James