Best Western Pecos Inn

The breakfast at this hotel is second to none. Excellent hot tub and lounge area. Request room on first floor because there is no elevator. Room condition was good. Heater worked well. Bathroom was clean. Staff is friendly. less

Hotel was awesome, no complaints --- But the breakfast place is terrible, very bad service, no smiling, no greetings... The waiter literally threw my plate and the toast fell on the table, she was like oh....thats it. I had to apologise myself for being in this situation. Coffee was poured, but I had to wait for 20 mins for the milk/creamer, no silverware until asked, she forgot our juice. Over all it was very very unpleasant, I wish we could have gone outside to other restaurants. Wasted lot of time here. I think the management has to take notice of this, and get rid of this whole breakfast place. But overall the hotel is very very nice and our stay was very comfortable minus this breakfast debacle. less

We typically don’t write reviews, but we wanted to make people aware that this hotel does not have elevators. We were traveling with my disabled father and were shocked when they told us they don’t have elevators. She said, “none of the best western’s or best western plus have elevators.” We inquired how people in a wheelchair get upstairs, her response, “they use the stairs.” “This building is old and they didn’t have elevators in 19??.” Ridiculous. They also do not have a working hot tub as advertised. By the looks of it, the hot tub has been out of order for quite awhile. The room is however clean and meets expectations. less

The Best Western in Artesia is a great place to stay. The rooms are large; clean; and a good size for a family of three. The beds were comfortable. Our room had a wet bar area outside of the bathroom, providing an extra sink. The included breakfast was cooked to order and delicious. We stayed here while visiting Carlsbad Caverns and were very pleased with our stay. less

Had a decent stay at this hotel. Room was pretty clean, spacious, and it met my needs. A lot of the features in the room were older, but well maintained and taken care of. It had more modern decor and a nice set of common areas like lobby and pool. The breakfast is a made to order type - included in the room rate. You get about a half dozen or so choices from a select menu. Food was fair and warm. Unlike most hotel breakfast settings, you need to leave a gratuity for the waitress, but it was nice to be served for a change. I would stay here again if in Artesia. I travel extensively for my work, and provide reviews for EVERY hotel I stay at - both good and bad. I use TripAdvisor quite often in my bookings of hotels, and reviewing is a great way to give back to the TripAdvisor community. I give honest and frank reviews. less