Best Western Pecos Inn

Had a great one night stay here on our way to Carlsbad Caverns. Loved pool and hot tub, great free breakfast, frig and micro in room. Large outdoor patio are with BBQs, and indoor patio for relaxing. Highly recommend! less

First impressions of the hotel were good. Nice lobby. That quickly turned when we met the desk clerk. See, I'm from the south, friendliness is in our blood. She was the grumpiest person ever. Said we were to blame for not requesting rooms close together. Okay. Fine. Made me sign a no smoking agreement... Okay I don't smoke. Well, guess what, my room smelled like an ash tray. What's the point of the no smoking agreement? Yuck. Other than that, it was clean. We get settled in for the night. No problems there. Next thing we know, fire alarm at 4:50 a.m. We watched and waited and never saw a fire truck or anything. It was turned off after about 6 minutes. Okay back to sleep. Then at 5:50 a.m. it goes off again. This time we're up. Why bother gong back to sleep? Again, no fire trucks. No hotel staff around, noting. Get to breakfast. Breakfast was okay. They only have 1 waitress, but of course, the entire hotel is having breakfast at 6:15 because of the stupid fire alarms. Upon check out, the desk clerk didn't say anything about our wake-up call. No apologies, nothing. Rude. Oh yeah, and the pool was closed for unscheduled maintenance. Don't recommend. less

Being recently refurbished this is a fresh and modern hotel to stay at. Pool and hot tub excellent, good temperature and clean. Rooms good but bathrooms very small for the size of the room. Only 2 storeys but be aware there is no elevator. Our only criticism is breakfast we were given vouchers and told we could order and it would be freshly cooked. I don’t know their motive for this, but in our opinion it just didn’t work. We ordered cereal and toast (option 7), the cereal was stale and there was far too much of it, my husband asked for scrambled eggs with his toast and after a sharp intake of breath this was agreed to. We just didn’t like the total inflexibility of the situation, it might suit some but not for us thanks! less

Not only were the people at the front desk friendly but also made some great recommendations for places to eat. I was extremely satisfied with the room and how quiet it was. Everything was clean. The only “thing “ that I didn’t like was how small the bathroom was. That was the only drawback. less

The price is reasonable. We were all very surprised at how nice the rooms are & the dining area. We even overheard another guest complimenting how nice it is.My mother in law is 93 & our room was ADA perfect. I highly recommend this hotel. less