Best Western Pearl City Inn

First I want to say the front staff was great on check in and check out. That was the most positive part of the whole stay. I decided to stay in the Best Western due to the reviews on Tripadvisor. During our stay the handle of the sink came off, but I was able to reattach it without too much trouble. I couldn't connect to the internet, but that wasn't a huge surprise when it comes to more of a budget hotel. The breakfast was lack luster as well as the softness of the towels (like drying off with a bristle pad). The big red flag for this hotel was that I found a small cockroach climbing on the TV stand. Unfortunately, I didn't find it until the morning, when I woke up to use the restroom. Finally one of the last things that we saw that repulsed us was as we were leaving the hotel, the maids cleaning the rooms were eating breakfast off the cleaning cart. Keep in mind that they were wearing their gloves while eating, so it makes you wonder how sanitized our room got. This might also be why there is pest problem. The staff comped the room, but this will most likely be the last time I stay at a Best Western from hear on out. less

I definently would recommend this hotel to anyone. The staff is extremely friendly helpful. Most enjoyable. Rooms are clean and beds are very comfortable. Never had any problems with the internet like other establishments do. less

We have stayed at, and reviewed, this hotel previously. Let me start by saying the front desk staff is still top notch. This property is pet friendly which rates high in my book. The property itself appears to need some upgrades. The surface of our bathtub was worn through to the black liner. Our bath mat actually had 2 big holes in it and there were 2 snaps missing in the shower curtain. This all adds up to looking very worn. I could even live with the bathroom door that doesn’t open all the way so it stops in front of the toilet. The mattress was soft and very bouncy. I imagine we will stay here again since we are BW Rewards platinum level and this property will accept our dogs but this wasn’t as pleasant as previously. less

We stayed 2 nights at the BW Muscatine last week. The hotel was nicely appointed and clean. The staff was friendly and efficient. They even have eggs-to-order and omelettes made by a friendly cook. We'll be back! less

My wife and I made a trip to Muscatine to visit family for a few days and we were so pleased with our stay. The bed was the most comfortable I've ever slept in. Only thing that kept me from giving this a 5 was the entrance way into the room was narrow. A HUGE PLUS was the breakfast bar. Yvonne, the omelet/egg chef made the BEST eggs I've had in some time. She was very friendly and helpful. She is an asset to your location. Please give her a two thumbs up. Next time we're here, we will DEFINITELY stay again. less