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Best Western Patong Beach

3.5 Star

Rooms & Rates

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Situated in the heart of Phukets most exciting tourist area, Best Western Patong Beach offers stylish and affordable accommodation surrounded by the islands top attractions.

The gorgeous white sand of Patong Beach is a leisurely 10-minute stroll away, while Jungceylon Shopping Center and the colorful nightlife of Bangla Road are even closer. The contemporary rooms are elegantly furnished and feature free Wi-Fi, mini-bars and private balconies.

Kick back and relax at the rooftop pool, with chic cabanas and thirst-quenching drinks from the pool bar, or work out in the state-of-the-art fitness center. Corporate guests are also well catered for, with a business center and a range of professional services. And the trendy street-side Mana Restaurant serves up tantalizing local and international dishes.

Best Western Patong Beachs wonderfully warm staff is on hand to take care of your every need, leaving you free to stay, play and party!

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Location

190 Phangmueangsai Gor, Patong Beach
Phuket
83150
Thailand
3.5 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 83150

Send to Tom Tom

Address
190 Phangmueangsai Gor, Patong Beach
Phuket
83150
Thailand





Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 648 traveller reviews
Rating: 5 312
Rating: 4 219
Rating: 3 83
Rating: 2 17
Rating: 1 17
Rating

Average hote. Rude staff and some random policies

18/09/2018 Gaurav G, New Delhi, India

Although best western is located in the heart of the city , but the hotel staff and their policies are totally customer unfriendly. 1. First thing they charged more amount than what we booked on makem... more

Rating

Staffs unproductivitive

16/09/2018 Ambassador815456,

This is the 2nd time stay in this hotel. Staffs were expected to speak english well as phuket is a tourist attracting destination but what we got here was totally disappointed. Receptionist gave me an... more

Owner Response
GM P, General Manager at Best Western Patong Beach, responded to this review
Dear Do H, Thank you for taking the time to share your latest experience with us and the rest of this online community. Needless to say that it is disappointing to learn that you experienced an issue on your returned visit. May I kindly ask you to share further details with me via info@bestwesternpatongbeach.com as I do not fully understand what exactly happened. Please do let me know if there is anything else we may do for you and may I sincerely apologize for any inconvenience caused. I am looking forward to hear from you soon. Many thanks and kind regards, Tristan Tristan Kuehneisen General Manager
Rating

First time stay. "Impressed"

11/09/2018 Lourdes W,

It's our first time to stay in this hotel. Very clean, bed comfy, staff friendly. Breakfast til' 11am. If travelling as a couple ask for extra key as you need it all the time like going to the pool or... more

Owner Response
GM P, General Manager at Best Western Patong Beach, responded to this review
Dear Lourdes W, Sunny greetings from Patong Beach and Thank You very much for sharing your latest holiday impressions with us. We are glad to hear that you made Full Use of our property including our rooftop pool and gym. It makes us very happy that you had enough time to explore the vibrant area of Patong as well. Our team sends their kind regards and I would like to Thank You once again for staying with us and the kind feedback provided. Yours sincerely, Tristan Tristan Kuehneisen General Manager
Rating

Good Hotel! 2nd stay

31/08/2018 mensch222, Singapore, Singapore

2nd time staying here. Rooms are clean, of a good size and comfortable. Staff at front desk and breakfast always friendly and welcoming during my stays. Rooftop pool is beautiful and happy hours 1 fo... more

Owner Response
GM P, General Manager at Best Western Patong Beach, responded to this review
Dear mensch222, Thank you very much for writing this "menschliche" review and we are delighted to learn that you enjoyed your stay with us ...again! Sharing your compliments with the team has put a big smile on our faces and we will continue to strive for exceeding our guests' expectations. I would like to sincerely apologize for any kind of inconvenience caused during your stay, even if it is sometimes beyond our control, we do try our best to make everybody happy and offer alternatives or more assistance. We are glad to hear that our efforts of delivering authentic Thai Hospitality has left a good impression on you and we appreciate your understanding in this case. It would be a pleasure of Welcoming you back soon to the vibrant part of Phuket! The team including myself send our warm regards, Yours sinerely, Tristan Tristan Kuehneisen General Manager
Rating

Great location!! Would be perfect if...

26/08/2018 NoorZealand, Singapore, Singapore

To be honest, I initially had some reservations about Best Western Patong Beach due to some negative reviews I read. However after staying for 4 nights, I have to agree with other reviewers about this... more

Owner Response
GM P, General Manager at Best Western Patong Beach, responded to this review
Dear NoorZealand, Thank you very much for taking the time to share your latest experience at the Best Western Patong Beach with us and the online community of TripAdvisor. I am glad to hear that you overall enjoyed your stay with us and your kind comments including the constructive feedback has been well received and shared among our Team accordingly. I would like to sincerely apologize about any inconvenience caused throughout your stay. Our team takes big pride in exceeding customers’ expectations and since you are a colleague out of the aviation/hospitality industry, please do ask the next time to speak with a manager in order to resolve this issue immediately. I am surprised and sad that this was not the case. Like this we would have been able to ensure that your holiday is not spoiled by an unfortunate situation or by a misunderstanding caused by one of our Team Members. We also encourage our other guests to ask for the manager if there is an issue that requires immediate attention. Same like in the aviation industry, we do have managers on duty 24 hours per day, 7 days per week. Many thanks for your kind understanding and considering a more constructive approach in the future. We do issue additional key cards upon guest request, for the next time simply ask for another set and the team will be more than happy to oblige. Dear NoorZealand, once again...thank you for the kind review and for staying with us . We do hope of being able to welcome you back very soon in the near future. Thank you and kind regards, Tristan Tristan Kuehneisen General Manager