Location and very helpful friendly staff
19/06/2017 Michael H, Pattaya, Thailand
I checked in on May 31 to June 4,2017. First impression I wasn't sure if the attitude of the reception will be good. However, when I was checking in Ms. OHM the morning shift front desk was excellent ... more
I checked in on May 31 to June 4,2017. First impression I wasn't sure if the attitude of the reception will be good. However, when I was checking in Ms. OHM the morning shift front desk was excellent very helpful and friendly. I checked into the room and found out it was 2 single bed and I called down immediately and she called the housekeeping and moved me to another floor with 1 double bed, she apologised profusely. I told not to worry. And the evening shift another great front desk lady by the name of Ms. AON was very helpful and friendly, great smile.
Although the hotel was overrun by the Chinese and Indians they kept their posture and tolerance by helping out other guests. Because of them I will definitely go back and highly recommend anyone visiting Patong.
Secondly, hotel location is just unbeatable, 5 mins walk to Jungceylon shopping mall with plenty of eateries, and slightly adjacent to the hotel is a small soi that access to the beach and soi Bangla also accessible to the mall on the left.
Will definitely stay here again less
GM B, General Manager at Best Western Patong Beach, responded to this review
Dear Michael H,
Thank you for taking out the time to do a review for us, thank you for the kind words regarding our staff they do give it there best under some trying circumstances sometimes, I look forward to seeing you back at BEST WESTERN Patong Beach in the near future.