Best Western Pasadena Inn

3570 E Colorado Boulevard, Pasadena, California, 91107-3846, United States
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Best Western Pasadena Inn

Stay at this Pasadena, California hotel and be in the heart of the action at the Rose Bowl, Rose Parade and events at the Santa Anita Racetrack.

The Best Western Pasadena Inn is located on the famous Colorado Boulevard only two miles from th
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
3570 E Colorado Boulevard, Pasadena, California, 91107-3846, United States

Reviews of Best Western Pasadena Inn

Traveller Overview:
4.0 Rating: 555 reviews
Excellent 34%
Very Good 44%
Average 16%
Poor 3%
Terrible 1%
Rating

Carolina7354, wrote review 02/05/2021

Good night's rest.

Had a terrible experience at a Airbnb, so I decided to go to the Best Western. I had stayed at a Best Western in my hometown so I used my rewards to come to Pasadena. So happy with the experience, the... more

Rating

X C, wrote review 11/04/2021

Not recommended

Staff was good w/covid precautions upon checking in. Got to room and it was not very clean. Floor was vinyl and your shoes stuck when walking, dust in corners. I sat on bed and it was very poor and se... more

Owner Response
Erika Hsu, General Manager at Best Western Pasadena Inn, responded to this review
Hi there I just wanted to take the time to apologize I don't understand why this happened. Our housekeeping staff has been with us for 20 plus years and we're known for our cleanliness. I will have a group meeting with all of housekeeping staff and I check rooms after they're are cleaned with Head Housekeeper to make sure every room is being clean and disinfected properly. Thank you for your review Hope you can give us another chance in the future.
Rating

deanjayreed, wrote review 24/03/2021

Great Stay No Complaints

The customer service was great the rooms where great the location was great just the overall experience was great me and my boyfriend came and stayed for 3 weeks and really enjoyed our stay literally ... more

Owner Response
Erika Hsu, General Manager at Best Western Pasadena Inn, responded to this review
Thank you so much for your review. It was a pleasure having you guys stay with us. You guys are welcomed back anytime!
Rating

Mary D, wrote review 22/01/2021

Super clean and functional

The rooms are big and clean, and the staff has strict Covid protocols, which I appreciate very much. Breakfast in a grab bag is usually a banana, bear claw, snack bars and bottled water. The premises ... more

Owner Response
Erika Hsu, General Manager at Best Western Pasadena Inn, responded to this review
Mary, thank you so much for your review and thank you for choosing to stay with us during these stressful Covid times. We try to do our best and keep all out guest and employees protected. Our housekeeping team has gone above and beyond to ensure all rooms and other areas are cleaned and disinfected properly so that all our guest and staff feel safe when they're here. Please stay safe out there and hope to see you back soon.
Rating

Annette Marie T, wrote review 18/08/2020

Our 2 nights stay

Location is very central. Room is small. Grab to go breakfast. There is no daily housekeeping. There is no microwave in the room. Easy to find car park surrounding the hotel. Room was clean including ... more

Owner Response
Lisa Richardson, General Manager at Best Western Pasadena Inn, responded to this review
Hello there, Thank you for taking the time and leaving us such a nice review. Because of COVID-19 we made a lot of changes to keep our guest and staff safe. We're following all the protocols and we did have to close the breakfast room but we provide every guest with a Grab n' Go breakfast. I really hope we get to see you again, please stay safe.