As you may have surmised from the title of my review (or you may have surmised nothing, having only been confused by the title of the review), this Best Western stands out because the alternative lodg... more
As you may have surmised from the title of my review (or you may have surmised nothing, having only been confused by the title of the review), this Best Western stands out because the alternative lodgings in Cornwall run the range from disappointing to terrifying. The Cornwall Best Western receives a five "dot" rating from me compared to the other choices, and not because it offers luxury. Having said that, compared to other mid-range hotels anywhere in North America, it compares favourably.
We stay once or twice a year. The staff, front desk, room service, and in the restaurant, are always excellent; everyone is welcoming, helpful, and seems truly to enjoy working there.
The rooms appear to have been renovated since we last stayed. Our room was very clean and looked "fresh". Our room attendant was Silvie, and she was excellent; when we returned to our room after the first day, it looked as if it had been made up for new guests.
We did not use the exercise room, and it was far to cool to use the pool, so I cannot comment on either.
So, why not five stars? Although the room was pleasant, it was very dark; the room had only one small window which looks onto a barren landscape. Looking out, one has the sense of being locked in an institution. And the autumn days that we stayed were cold and wet; we spent much time in the bar/dining room, looking forlornly at the inoperative fire-places.
We will return to visit family some time early in the new year. We will not even think of staying anywhere else.
A Drouin, General Manager at Best Western Parkway Inn & Conference Centre, responded to this review
Thank you for the review. We look forward to seeing you in the new year!
Please stay safe!