Best Western Parkway Hotel Toronto North

600 Highway 7 E, Richmond Hill, Ontario, L4B 1B2, Canada
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Best Western Parkway Hotel Toronto North

The Best Western Parkway Hotel is a newly renovated Richmond Hill, Ontario hotel offering luxurious amenities for the ideal getaway in Canada.

Conveniently located off of Highways 404 and 407, the Parkway Hotel Toronto North is only minute
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Parkway Hotel Toronto North

Traveller Overview:
4.0 Rating: 500 reviews
Excellent 35%
Very Good 35%
Average 15%
Poor 7%
Terrible 6%

gccore, wrote review 06/07/2020

July 1 stay

Nice stay, room phones not functional. driveway bar inovative great service will recommend to anyone that they stay at this location. Staff very friendly and helpful. good location in middle of GTA wi... more


Bengt N, wrote review 19/03/2020

Great staff, fresh decor

Happy with the staff and new renovation. Great amenities. Wifi is fast af. First day of breakfast had a chef prepare your meal personally. Very cool. Even has a badminton court. Parking was easy and h... more


taniac225, wrote review 11/03/2020

Not a Family hotel

1. POOL is shared with a public health club. My children hardly used the pool due to overcrowding with swimming lessons. When they did, they were encroached upon and stared at as if they were botherin... more

Owner Response
SHParkway, Guest Experience Ambassador at Best Western Parkway Hotel Toronto North, responded to this review
I'm sorry you did not enjoy your visit. We always want our guests to feel happy with their visit. Regarding the pool, you do have complimentary access to two pools, and yes one of them is in the Parkway Health and Recreation centre. At times there are swimming lessons however hotel guests are more than welcome to enjoy the pool at any time. There is also a pool you have access to that is not part of the health club. All of our rooms have been recently renovated within the last few months, and we did incorporate a sliding door to the bathroom as a design element. I am sorry you felt there was no privacy. To address your concerns about the smell - we are a fully non-smoking hotel. Marijuana is legal here in Ontario however that has no impact on our non-smoking policies. If people are caught smoking in the rooms, hallways, or anywhere else they shouldn't be, they are charged accordingly. Unfortunately we do not have eyes on every single area at every minute of the day, but we do regular patrols to catch people smoking in non-smoking areas. Sadly, this is not something that can be controlled if people choose to completely disregard the rules and regulations set out at the hotel. Lastly, we are in the greater Toronto area and just like everywhere in the city, a certain level of noise is to be expected. We cannot control city traffic. I am glad that despite all of this, you enjoyed the breakfast. A bill is given at the end of the meal as you have the option to charge it to the room if you wish. There is also a space to leave a gratuity, however that is entirely up to you on whether or not you felt the service deserved it. We appreciate your comprehensive review. We are getting better and continue to improve every day with the help of guest feedback.

Salwa D, wrote review 08/03/2020

clean hotel. breakfast no longer included.

for some reason, breakfast isnt included anymore. i used to rate the hotel as 10 because it was perfect for my family nights in toronto. other than that, it is as usual.. clean, good service, comforta... more

Owner Response
SHParkway, Guest Experience Ambassador at Best Western Parkway Hotel Toronto North, responded to this review
Thank you for reviewing your visit! We are constantly evaluating the services and amenities we provide and you are correct that breakfast is no longer included. Most of the hotels in the area do not have it included and in order to stay competitive, this is no longer a benefit given complimentary, however we do have bed and breakfast packages that you may opt for when booking!

CanadianTravelGal_11, wrote review 07/03/2020

Not bad for the price.

We stayed here for a night while in town for a sports competition. Centrally located and recently renovated. 3.5/5 for cleanliness. The room felt really dark and we couldn’t open the curtains in the m... more

Owner Response
SHParkway, Guest Experience Ambassador at Best Western Parkway Hotel Toronto North, responded to this review
Thank you for leaving a review. I am sorry to hear that the desk almost collapsed! That is not normal and is certainly a concern that I will be making my maintenance team aware of. We do appreciate your feedback. We improve and get better every day with the help of comments for guests such as yourself, so thank you. Have a great week.