great staff but a little dated
15/11/2016 charmedmonica, Charleston, West Virginia
This property is a little dated in the interior decor. The hallway carpet and wallpaper from the late 1980's could use a face lift but the exterior is beautiful when you drive up its like an old South... more
This property is a little dated in the interior decor. The hallway carpet and wallpaper from the late 1980's could use a face lift but the exterior is beautiful when you drive up its like an old Southern style mansion. We checked in late at night and the front desk clerk couldn't have been nicer. I think her name was Sara. She gave us a room on the ground floor so we didn't have to climb the stirs with all our luggage and even offered to keep the pool open so the kids could swim after being stuck in the car all day. The kids loved the pool and I was so grateful the hotel staff let them swim after a very trying day on the road. There is no elevator at this hotel so ask for a room on the first floor if you don't want to climb the stairs with your luggage. Breakfast was pretty standard fare with boiled eggs, waffles, cereal, oatmeal, muffins, and fruit but it was plentiful and fresh. The hotel is in a great location and has a very friendly staff so it's a solid choice if you are staying in the area. less
BESTWESTERNPARKSIDE, Manager at BEST WESTERN Parkside Inn, responded to this review
From all the staff at BEST WESTERN Parkside Inn, we thank you for choosing to stay with us! We are thrilled to see your stay was wonderful. Our décor, carpet, and wallpaper will soon be replaced since we are in the middle of a remodel. So changes are coming! Again, we thank you for choosing to stay with us and we hope to see you soon!
BEST WESTERN Parkside Inn Team