Best Western Parkside Inn

The room was very clean. In fact, one of the cleanest that I have experienced this year. Because the rooms open directly on to the parking area, it was a bit noise late at night and very early in the morning. That is not the fault of the hotel, however. The property is very well maintained. I know that some other guests have complained about the pool being closed - we are in a pandemic and the rules are constantly shifting. I was very pleased that in contrast to the bag breakfast offered elsewhere, this hotel offered a made to order breakfast that guests could take to their room to eat. less

Booked a couple of rooms for the family. Chose this hotel specifically for the pool. No mention online of the pool being closed. I was brought up that omission of the truth is no different than lying. VERY DISAPPOINTED. less

This hotel was comfortable to meet our needs although for me the bed was a little too hard. The rate was reasonable, the staff friendly and accommodating. The idea of a choice for breakfast menu was genius. We were able to select items that we wanted and it was ready in the morning. Would stay again if we're in that area. less

The room was very nice and spacious. The staff was friendly and helpful. The Grab and Go breakfast was more than enough. And it was within walking distances of a few restaurants. Since I usually travel with my bicycle in the car, I prefer an outdoor entrance to the room. It makes for unloading the car much easier. less

My first 2 priorities for a hotel/motel are safety and cleanliness. This location met both of those. I am generally the type that goes for the $60 motel rooms, as I just need to sleep and get up and go. My wife convinced me to spend more and stop here. It was right off the highway and looked nice and safe. Check-in went well. Lobby was clean and the staff was very pleasant. I joked with the guy at the counter about hating to spend $110 for a room when I am used to spending a lot less. His comment was that with those hotels, you may leave with more than what you arrived with. Sometimes true, but I have stayed in some cheaper hotels that were just as clean, safe, and had everything that worked, which brings me to the next point(s) The internet NEVER worked for the 5 devices we tried to connect—we followed the directions, still nothing. Not a deal breaker, but frustrating. The water pressure was awful and the shower head leaked/sprayed so bad that it was hitting the toilet and making the whole floor wet. When I tried to call the front desk, the phone didn’t seem to connect at all. Could things have been worse? Absolutely, but these are things that tend to make a stay nicer than others. When I talked with the front desk about the issues in the morning, they offered $15 off the bill. Honestly, I expected more, but I wasn’t going to gripe about it any further. Other than the issues mentioned, the bed was comfortable and linens clean, and again, it was a safe area. The room was clean and organized and there weren’t any of those half-butt repairs that looked like some minimum waged jack-leg performed; I did appreciate that. They had to alter breakfast due to Covid. There was a check-sheet with different items that we had to turn into the front desk. The next morning we went to the desk and picked it up. It was decent, better than nothing. There was a fair amount of fast-food and other shopping in the vicinity if that is also something you look for. Bottom line, I would stay here again. less