I’ve been here a few times and it was a nice place but now so so bad. I have 2 beds of different firmness pushed together for a double. Heating hardly works. Hot water just splutters and the restauran... more
I’ve been here a few times and it was a nice place but now so so bad. I have 2 beds of different firmness pushed together for a double. Heating hardly works. Hot water just splutters and the restaurant well it took an hour to get a piece of salmon! I don’t know what is going on but they need to up their game in a big way! Avoid!!!! less
James Leeds, General Manager at Parkmore Hotel, responded to this review
Thank you for your feedback, I am sorry that the beds were left together as requested by the previous guest staying in your room, as you will be aware booking a twin room there should be 2 beds in the room. As you are staying with ourselves again this evening I have actioned with housekeeping that this is rectified for you.
I am sorry that you feel the heating hardly works as this was not reported to reception we were unable to do anything, as you have now brought it to our attention our maintenance team are currently looking at this for you now.
In regards to the service I am disappointed with this as I was in the bar on the evening and service was flowing nicely. I will speak with the team to find out why this happened.
We look forward to welcoming you back into the hotel this evening.