Review - prior booking
17/10/2018 GSofiou, Crete, Greece
Sorry but for an international hotel (like this) I would expect at least your restaurant personnel to speak English. Anyway to overcome this if a customer of yours orders the most expensive plate in t... more
Sorry but for an international hotel (like this) I would expect at least your restaurant personnel to speak English. Anyway to overcome this if a customer of yours orders the most expensive plate in the menu I would expect to be DECENT- not cooked a day before and worm up to be served after 5mins of ordering (not even warm - the sides), no question about ordering a medium cooked fillet (Check the attached pictures out).
At least the music in the restaurant is great!
Apart from that unpleasant issue, the hotel is great, the rooms are OK, bed comfortable (but please upgrade the restaurant services - shame on you). less
bwparkhotelpc, Responsabile reception at Best Western Park Hotel, responded to this review
Thank you for completing the survey regarding your stay at our property.
We are really sorry for your review about the Restaurant and we would like to apologize for not exceeding your expectations.
Your satisfaction is important for us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and for all the other guests in the future.Anyway thank you for the good words about the Hotel.
We hope you will come soon to visit us and we promise for you,next time,a better service in our Restaurant.