Best Western Park Hotel

Room was adequate but 'tight'! Chair at desk was okay to sit on to watch TV but sitting at the desk for a long period of time, writing or working on my computer produced severe back ache. The chair was too low, definitely not ergonomic. The toilet in my room started to leak and this got worse. There was no technician to repair it so a towel was put under the leaking pipe. Why not a bucket? In the morning, the floor was covered with water and I had to clean up the mess before I could use the bathroom. In fairness to the hotel, I wasn't charged for the second night as they had no free rooms. There was a wedding on and the guests just took over the lounge area. There was nowhere for the residents to sit. The first night I had dinner at the hotel but it was disappointing. Not expensive, mind you. However, the chicken fillet was undercooked so I didn't eat it. The waiter apologised but I was still charged for the dish! I'm afraid it is not a hotel I'll be returning to. less

We stayed in the hotel 14th to 16th August. The staff both at reception and in the restaurant were excellent. Nothing was an issue and they were all extremely informative. The facilities were roomy and extremely clean. The room was large, bed was comfortable and the bathroom was large. It is not local to the train station but we did walk to the station without our bags. We walked from this location to the Falkirk Wheel which was a pleasant walk along the lochs but it did take approximately 45 minutes. We walked to the train station to get a bus to the Kelpies which you should definitely see. The restaurant was great value for money and the food was excellent. Breakfast was also excellent less

Large car park and reception area, lounge. Room large, shower very stiff and powerful nearly filled the bath up as water could not drain as fast as shower ran. 2 course dinner £10 3course dinner £12, plenty of choice for each course (the smoked salmon starter and beef pie that I had were outstanding). Very good food for both dinner and breakfast. The hotwl is a bit tired in places but forvqhatvwe paid we had good value. Excellent location for visiting Helix Park and The Kelpies and also the Falkirk Wheel. less

I was a bit disappointed in this hotel. Although I was only there one night, the stay was pretty average. The hotel looks tired and in desperate need of some TLC. Carpet looked worn, paint was chipped and scuffed, a storage room was visible as you walked to the room (I think I was on level One) and things had just been dumped in there. The rooms (I booked two for our party) were small, the bathroom once again needed to be refreshed. I wouldn't go as far as to say it was dirty, but it certainly has seen better days. It had that whole feel of a tired, chain hotel that the was bottom of the queue of the refit line. If did have parking which was a bonus, and the staff were pleasant enough. Breakfast was Ok without being special. less

I have used this hotel on many previous occasions bit was very dissapointed at how poor the room was. The decor is at best tired and carpet dirty, the bathroom was no better with hair in the bath and sink. I opted to check out early and won't be returning in a hurry. Considering the price of the rooms this is very dissapointing. The receptionist tried hard to help with my points and I was given a new room but this was only a small improvement. less