10/04/2019 Dottie H, Syracuse, New York
We only needed a room for one night, arriving late in the evening, so we didn't get to experience all the hotel had to offer. Our check in went smoothly and Sam pleasantly informed us of all the amen... more
We only needed a room for one night, arriving late in the evening, so we didn't get to experience all the hotel had to offer. Our check in went smoothly and Sam pleasantly informed us of all the amenities the hotel offered. His seemed to project more on a personal level than the standard "wecome to hotel, have a nice stay"attitude you usually get.. That was much appreciated.
From the entrance of the hotel to our room, everything was clean, clean, clean!!!! It's an older building but has been renovated to preserve the charm of yester-year and offer up to date services. There is a business area adjacent to the front desk with a computer and printer available for use and a fitness room available, neither of which we took advantage of.
Our room may have been a little smaller than the usual, but still had plenty of space to move around without feeling cramped. Tastfully decorated, the bed was comfortable, and we didn't hear any noise from the hallway. The bathroom was immaculate!
The Speakeasy Lounge, located in the basement, offers food and entertainment, (certain days). Unfortunately, we arrived to late for dinner but they still offered bar food.
The breakfast buffet was better than expected with eggs, sausage, cereal, fruit, yogurt, bagels and more. We met Pia attending to the breakfast area who made us feel like we part of the community instead of just passing through. Everyone was so friendly.
On site parking is available but can be a little tight with larger vehicles. If you're pulling a trailer let them know before heading for the parking lot, they may have another suggestion on where to park. less
BWPARKHOTEL1, Manager at Best Western Park Hotel, responded to this review
Thank you so much for the kind yet very detailed review Dottie H! Our hotel staff is trained to always go above and beyond for our guests. Reading such reviews make it all worth while at the end of the day for us. Again thank you for leaving your review and next time your in town, you know where to stay!