Diamond in the Rough
21/12/2017 elitehst1, Pennsylvania
I was very surprised at this property, simply due to where it is. A few blocks either way could lead you to an undesirable part of town. I was only a guest for one evening, but the front desk staf... more
I was very surprised at this property, simply due to where it is. A few blocks either way could lead you to an undesirable part of town. I was only a guest for one evening, but the front desk staff was delightful, even though we checked in after midnight. The room was spacious (double room). The only concern I have is that with the property being located in an older building, some of the standard rooms are not handicap accessible. I'm sure that they do have accessible rooms, but I know for sure our bathroom door within our room was not; but we know it was an older building. less
BWPARKHOTEL1, Front Office Manager at Best Western Park Hotel, responded to this review
"Merry Christmas & Happy Happy Holidays!!
Wishing you all a wonderful time."
Thank you for taking the time to review our property. We are pleased that you (mostly) enjoyed your stay with us. Our team works hard to make sure our guests are comfortable and receiving our best service. . I am sorry for this unfortunate situation; however, we do have a Handicap Accessible Rooms located down in the lower/Ground Level area it's a (Single King Size Bed Only.) We appreciate that you have taken the time to outline your concerns, and we will definitely looks for ways in which to improve. Please know as well, that your business is valued, and that we hope to see you again when you are in the Warren, Ohio.
Front Desk Manager/SALES
Best Western Park Hotel