Best Western Park Crest Inn

I gave this hotel a grade of "B-". I was disappointed that although this hotel got a 4-star rating from other travelers, I know for a fact that this hotel is not the best that Monterey has to offer. I would compare the overall experience of this hotel to one of the ones that we have stayed in over in the town of Salinas. This hotel would cater more to the passers-through and road trippers; this is not resort-style accommodations. Pros: This hotel is located in a nicer area of Monterey. The staff were generally friendly and helpful. Although the staff did not acknowledge that I am gold member; they did switch my room to a room that was closer to my family. They also allowed us to use their beautiful outdoor patio area for some of our meals. That was really nice of them. Also, when there was some minor damage done to our room, the hotel fixed it and did not charge us. The breakfast was OK. Cons: Although located in a nice area of Monterey, this hotel is located next to a busy, noisy street. It was hard to converse with family in between the noise. Also, the parking lot is a bit of a danger. There are 2 levels to it, and there is a steep grade from the top level to the lower level. It is a tight fit, so any wrong moves or misdirection, and you feel like you're about to barrel into the lower level hotel rooms. The breakfast area is very small and crowded. We had to take turns in between crowds to get our food and drinks; not what I would call convenient. If you're looking for more "resort-style" lodging, this hotel is not for you. You can tell this is an older hotel that's trying to keep up with modern amenities and upgrades, but this is not a $150+ hotel for what you get. You might try other nearby hotels for a better value. less

We stayed at this hotel for 3 nights. The first room we were allocated was perfect however, due to an unpleasant stain we were relocated immediately. A short walk into Monterey. A five minute drive up the road to Carmel. Pebble Beach is only a few minutes further on. Breakfast was very good & provided excellent value for money. Staff were extremely helpful, friendly & efficient. The breakfast room opens at 7.30am which allows plenty of time to have breakfast & then walk into town for the 9am whale watching tours. If you tell the tour operator that you are staying at this hotel you will receive a small discount. Would definitely return. One point to note if you turn right out of the entrance & go up the hill about 250 yards there is a very large shopping centre (with restaurants) on the left. It is not very clearly marked but there are plenty of shops & supermarkets there - wished we had known about it on night one. less

Stayed for one night, quick get away for hubby and I. Hotel was very clean as was the room. It served it's purpose and the price was good. Staff was friendly and helpful. Only complaint was the bed and pillow. Not very comfortable. less

they double charge your stay in pending charges to your card which is not released til 7 days after they release the pending chargesthe staff tried to say this is a common practice when using a third party to book when challenged it was the type of card I used then oh each BW is independently owned it states this practice on this plague here in office less

We had a two night stop here. First of all, the parking is pretty good, no extra charge for this and there plenty of parking spaces. You will usually be able to park your car very near to your allocated room. Check in was quick and friendly. We were allocated room 169 which had two queen sized beds in it. Both the beds were very comfortable. Room nicely tidied and clean but the room was a bit tired and drab. Decent tv, decent shower and bathroom and overall the bedroom is a very decent size. The pool is heated outside but certainly on the small size. The breakfast is served behind reception in a fairly small breakfast bar but at least we were able to find an empty table. Breakfast is pretty basic, fresh fruit, cereals, small sausages, scrambled egg and potatoes. There’s also yogurts, pastries, teas coffees and fresh orange juice. I had the cooked breakfast once but it was less than look warm and therefore not particularly good. They do offer gluten free bread if required. The hotel is in a pretty good location and you can walk to Old Fishermans Wharf in about 20mins. The Park Crest Inn is certainly not luxurious but is in a good location, staff helpful and I found our room clean and comfortable less