Best Western Park Crest Inn

I usually stay at one of the two BWs in Carmel but each were fully booked so I stayed here. Very easy access/egress to Hwy 1 to get into Carmel. End unit room (#144) best BW room I've stayed at between the 3 BWs. Staff was helpful and advised me to call and link my BW Rewards and AAA so to double points and earn free stay faster. Breakfast options a pleasant surprise although the dining layout is cramped. Indoor/outdoor dining option nice but outdoor space would have worked better had the standing heaters been removed and stored away until winter. less

Had a very nice experience with this Best Western. The room was clean and fresh. The windows were CLEAN! And all of the service people were very courteous and knowledgeable. They also helped in letting us know how to receive more points. That was a positive! Great breakfast, too. Plenty of choices and fresh fruit and REAL EGGS! less

As most reviewers have stated this is a very nice hotel, conveniently located with friendly staff, clean rooms and a very good breakfast. For my wife and me this is about we desire and would certainly recommend it. less

Very welcoming staff, easy access rooms, nice pool and warm Jacuzzi! Rooms were clean and comfortable, breakfast was a fast and easy continental breakfast that included eggs and bacon, sausage, waffles and juice, whole milk, hot coffee. I great place to jump off to lovers point and pacific grove! less

This is in general an acceptable place. Overall, I think that the Best Western properties have a good set of standards and this property pretty much meets them. It's a good place to sleep, shower, and change. Since that is our main use of a hotel (we aren't the types that use amenities like the pool, exercise room, or spa), this was fine. There were a couple of maintenance issues that should have been taken care of and reported by housekeeping, but the room was clean and updated and worked out fine for us. On the positive, the room (upstairs) had a view of the ocean and given how close it was to a main street, it was very quiet. Parking was free and ample. A few downsides, though. This seems minor, but the little corner shelf in the shower was placed in a horrible spot and I kept banging my elbow into it. The breakfast is the typical coffee, cereal, fruit (cantaloupe) and breads. There were hot offerings, beside the waffles and oatmeal, which were scrambled eggs and potatoes. I didn't try those because they looked like the typical awful ones at those types of free hotel breakfasts. I put my english muffin through the toaster at the darkest setting twice and it was not only still not toasted, but barely warm. However, it was nice to sit outside and eat. There is one serious problem with this place. The stairs leading up to the second floor are flat-out dangerous. They are so narrow that you can't put your entire foot on it and it is a serious fall hazard. I'm actually surprised that OSHA or some regulator hasn't ordered it fixed. Both my wife and I nearly tripped on it several times. This Best Western isn't the best one, but it is satisfactory for the most part and we'd stay there again. less