Best Western Paris Inn

2011 Alverson Drive, Paris, Kentucky, 40361-2207, United States
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Best Western Paris Inn

Best Western Paris Inn- newly renovated & located in the "Bluegrass State" and conveniently situated in historic Paris off the bypass. Amenities include: free continental breakfast, free high-speed Internet access, & outdoor pool. Easy access to Lexi show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2011 Alverson Drive, Paris, Kentucky, 40361-2207, United States

Reviews of Best Western Paris Inn

Traveller Overview:
4.0 Rating: 190 reviews
Excellent 48%
Very Good 31%
Average 7%
Poor 7%
Terrible 5%
Rating

jjtdhedger, wrote review 02/01/2021

Best Western Paris, KY

We have stayed at this location several times. The outside could use some sprucing up. The rooms were very clean. The staff was very friendly. The location is fine, close to Paris and everything w... more

Owner Response
Dan Patel, General Manager at Best Western Paris Inn, responded to this review
Dear Jjtdedger, Thank you for your review and for choosing our hotel glad to see that you had a pleasant stay. Thank you and come again
Rating

Misnsam12, wrote review 30/12/2020

Dirty room

Worst hotel stay I have ever experienced. When we first arrived the room had a terrible odor to it and had an overall sense of uncleanliness. There were stains on the bed's comforter. The tub had g... more

Owner Response
Dan Patel, General Manager at Best Western Paris Inn, responded to this review
Dear Ms. Beck: We have received your complaints and rest assured they were aggressively investigated. The room was inspected after it was cleaned by our housekeeping staff by our head housekeeper. The maintenance person was asked to go in room and investigate. As we follow Best Western housekeeping COVID-19 standards, each room is stripped and cleaned and then put out of order and not rented for one day. The room you stayed in had been rented 10 times in the month of December prior to your state. Not one single complaint. As to your complaints. We are sorry you felt your stay was not as you desired. We strive to give each guest as pleasant a stay as possible. Upon talking to the entire staff at the hotel on duty during your three (3) day stay we were able to unfold the following: You checked in, and never had any interaction with any staff member of Best Western Paris Inn. You put a DO NOT DISTURB on your door and never had any housekeeping during your entire stay. You never spoke with the front desk, maintenance, or housekeeping, or member of management about your complaints with the room. If you had done any of the above, the room would have at the least been moved after you approved the appearance of a new room. AND/OR the maintenance would have addressed all issues you are complaining about, AND/OR housekeeping would have taken care of all the issues. Since you did not notify any staff of these issues, we find it hard to believe that if the room was as "HORRIBLE" as you say, that you would not at least call front desk, if for nothing else than to get staff to come look at the TV you say you had to keep on the cartoon channel the entire time. As we were not apprised by any means except your complaint after you departed the hotel, we were not given any opportunity to rectify, if in fact, anything needed to be done. There were many remedies to all the issues you claim were wrong in your 'unclean' room. We were not given the opportunity to do anything, yet you stayed in that room for three (3) days in these 'unclean' conditions. We sincerely hope, in the future, you give any hotel which you feel does not meet your standards the opportunity to make your stay a pleasant one by calling front desk, talking with housekeeping, asking for maintenance man. There are many ways to handle all the issues you complained about, you did not do any of the above. Thank you, Management Best Western Paris Inn
Rating

634dalec, wrote review 08/10/2019

No Reservations

Well we ended up at the Paris Best Western by true accident. We had to leave another hotel due to unforeseen circumstances. In any case we had to leave and find a new place. The hotel was reserved ... more

Owner Response
PatelDan, General Manager at Best Western Paris Inn, responded to this review
We are so very please you did end up in Paris, KY. We strive to give the best and looks like you think so also. Please feel free to return and spend time in Paris and the surrounding areas.
Rating

Saddlebutt, wrote review 08/10/2019

Safe, convent, great parking for motorcycles, easy in and out

Easy to find, safe parking for our motorcycles, offered towels in the morning to clean the rain off the bikes. the rooms was clean, comfortable beds, reasonably priced, has a nice size refrigerator wh... more

Owner Response
PatelDan, General Manager at Best Western Paris Inn, responded to this review
Thank you for you kind words. We appreciate your business and welcome you back on your next adventure.
Rating

NKyRobin, wrote review 26/09/2019

No sleep

2 stars only because staff was so friendly, otherwise it would be 1. Walls are paper thin. I got zero sleep. There was a group of about 5 men in the room next to mine. I could hear their entire conve... more

Owner Response
PatelDan, General Manager at Best Western Paris Inn, responded to this review
The hotel and staff are so sorry you had an unpleasant experience. This is not a typical event at this Best Western. We wish you had called way before 2 am to notify us of your difficulties. We would have moved you, or the room causing the issue. Please do not think this is an average stay, as it is not. If you will read our reviews, our guests enjoy their stay and return time and time again. We invite you back and we will assure you your stay will be much more pleasant. We sincerely apologize on behalf of Best Western Paris Inn.