Best Western Paradise Inn of Nephi

the hotel was very clean and kept updated. the hotel was offering full breakfast which was amazing! the staff was very friendly and were very professional. would definitely recommend this hotel and would stay here again when will visit the town, less

From check in to departure, our one night stay here went smoothly. Easy to find, clean room, great HOT breakfast with individually wrapped items. There is a beautiful view of mountains. The staff was very friendly and helpful. Couple of issues with the room, primarily that the toilet was very low. less

The hotel is perfect for pets. Drive up to your door. There is a school next door with large playground and sidewalks. The breakfast set up is beautiful with lots of options. No tables to sit and eat however. Kind of weird because we have stayed at a dozen hotels in the last year and this place has the best breakfast with no table dining. There are some chairs and small coffee tables in the lobby where you can sit and eat. If it works out we always stay here during our travels. less

Everything was clean except a small bit of mildew on the bathroom window. This location is either new or recently redecorated. Breakfast was variable. Everything was prewrapped so we picked up what we wanted and ate in our room which is what we wanted to do anyway. less

We usually like Best Westerns because they are pet-friendly and decent value for the cost. Unfortunately, this location uses terribly strong-smelling cleaning solutions and air-fresheners . We arrived around 5pm, and after realizing the smell, we opened the room door, bathroom window, and turned on the ac/fan. We had to wait outside because headaches were starting. ugh. After an hour, the smell had not dissipated at all and we found it to be intolerable. We were exhausted after a day of driving down from Jackson, WY and this was a pit stop on our way to Sedona, AZ. But, there was no way we could stay here. We decided to cut our loses and book a room further south at a Comfort Inn in Fillmore, UT. This was part of an 11-day road-trip with many stays at Best Westerns (for example, the Best Western in Fallen, NV, and the BW at The Riverside in Boise were both great), and a few other hotels. No other location had this problem with the intense, overwhelming, fake chemical smells. I would NOT recommend this Best Western. We complained to the front desk and they just suggested we air it out. After an hour we let them know we had to leave. No refund was given, which technically is within their agreement, but not great customer service. Oh well. Hopefully they will learn about the dangers of indoor chemical scents (indoor air pollutants). The American Lung Association has a lot of good information on this topic. less