Pretty good, all things considered
19/10/2018 MTtraveler01, Billings, Montana
There aren't that many options in town and I was disappointed with my previous stay so I decided to try the Best Western. Pros: great service and friendly staff (friendly check-in, late checkout reque... more
There aren't that many options in town and I was disappointed with my previous stay so I decided to try the Best Western. Pros: great service and friendly staff (friendly check-in, late checkout request granted without question, attentive staff at breakfast), nicely upgraded rooms with granite counters and spacious sink area, updated flooring and tasteful finishes, comfortable beds, decent sized rooms with table, desk, microwave and mini-fridge. Cons: it's an updated old motor lodge so the rooms open to the exterior and the pool area is in a separate building across the parking lot. The walls are thin so expect to hear your neighbors. I could hear someone snoring in the next room. Request a room on the second floor to reduce noise from vehicles outside your door and avoid the problem of noisy neighbors above. Breakfast was standard fare: eggs, sausage, biscuits and gravy, waffle maker, bagels and toast, yogurt and granola, instant oatmeal. The coffee was good and always replenished. I'd stay there again. less
Chaz H, General Manager at Best Western Paradise Inn, responded to this review
Thank you so much! I really enjoy this type of review because you took the quality time to be very informative. The compliments are greatly appreciated and I also know where we can improve. We really appreciate your business and hope to have the chance again to earn that fifth star!