Convenient to airport and clean
02/10/2019 Britishgirlintheusa, Sullivan, Illinois
This hotel is very convenient if you are flying out of Champaign, instead of driving at the crack of dawn for an early flight it made sense to utilize this with free shuttle service, which meant I cou... more
This hotel is very convenient if you are flying out of Champaign, instead of driving at the crack of dawn for an early flight it made sense to utilize this with free shuttle service, which meant I could leave my vehicle there and not have to pay the parking charges at the airport. Since that cost $70 last year it was a no brainer to be rested and pay not much more for a good night sleep!
The hotel is clean and all the staff very friendly. My room (101) was clean, large fridge and microwave etc with a large bathroom. I did get moved when I suddenly heard water and found there was a leak above the bathtub pouring water into the bath! The room I was moved to (105) came complete with large hot tub in the room, ideal for weary travelers.
I ordered a shuttle for 5am which was prompt and also friendly.
There is free breakfast served but not until 6am so I did not get to have this but fresh coffee was available even at this early hour.
All in all, my stay was exactly as expected. There is renovations (an addition) going on, and the outside pool definitely not usable (green and not full!)
Hotel_Management0214, Front Office Manager at Best Western Paradise Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you so much for your compliments, recognition, and all of the feedback that you've provided. We do what we can to provide an excellent experience for all guests and it is our goal to provide the best accommodations. In regards to the outdoor pool, we were draining it at that time so the change in color was due to no more chemical residing in the water.
If we can be of assistance in the future, please don't hesitate to contact us at 217.356.1824.