Room with amazing city view
06/11/2018 ichat2015, Surabaya, Indonesia
Too bad we only stayed for one night here before catching for the flight. We stayed at 29th floor and got a big spacious room with a superb city view around! Beds are soft and comfortable, ensure you'... more
Too bad we only stayed for one night here before catching for the flight. We stayed at 29th floor and got a big spacious room with a superb city view around! Beds are soft and comfortable, ensure you'll have a good sleep. When we sleep, we even open up all the curtains so that we could enjoy the sparkles of city lights, so beautiful. We didn't havr much time to enjoy pool and bar, but they're seem nice. Also have spa and massage service but closed on Eid holiday. They served breakfast from 6-10am, we ate at 8 but seems they run out of foods. The restaurant was very crowded since it was Eid holiday. I didn't see any staffs refill the foods. So we only ate breads and juice. We choose this hotel because it's near the airport, only 15-20 mins to get there. Overall, it was a nice stay. Would love to be back again. less
BWPapilioHotel, General Manager at Best Western Papilio Hotel, responded to this review
Dear Mr/Ms. Icha T,
Warmest Greetings from Best Western Papilio Hotel Surabaya...
We would like to express our gratitude for your stay at Best Western Papilio Hotel. Thank you very much for sharing your positive comment and also your constructive feedback. Responding to the inconvenience, we do really apologize. We would like to ensure you that the problem will not happen again in the future. We will give the great product and excellent service for all the guest. We are looking forward for your next visit.
Agus Anom Suroto