Best Western Palo Duro Canyon Inn & Suites

2801 4th Avenue, Canyon, Texas, 79015-4227, United States
based on 649 reviews Trip Advisor Logo
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Best Western Palo Duro Canyon Inn & Suites

Welcome to the Best Western Palo Duro Canyon Inn & Suites!

With West Texas A&M University in the neighborhood, our Canyon hotel is a favorite for students, faculty and staff.

Whether you are here for graduation weekend or teaching f
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2801 4th Avenue, Canyon, Texas, 79015-4227, United States

Reviews of Best Western Palo Duro Canyon Inn & Suites

Traveller Overview:
4.0 Rating: 649 reviews
Excellent 48%
Very Good 27%
Average 10%
Poor 8%
Terrible 5%
Rating

OnTheRoadAgain1056, wrote review 15/09/2020

Not the Best---Best Western- GO ELSEWHERE

I should have paid attention to all the previous negative reviews. Multiple problems with this place and will never stay here again. 1. Check in-Front Desk woman was about to scan my ID into their ... more

Owner Response
M P, General Manager at Best Western Palo Duro Canyon Inn & Suites, responded to this review
On behalf of our entire staff I apologize for you having such a bad experience during your stay with us. Your feedback is important to us in that it lets us know what we need to improve on.
Rating

charlesrH7301PS, wrote review 31/08/2020

Covid

This Best Western allows customers and housekeeping to not wear face coverings or practice social distancing. I asked the front desk person why this was being allowed since this is mandated and posted... more

Rating

billiefrances, wrote review 30/08/2020

Bizarre

The room was somewhat worn. Could use some spiffing up. The bizarre incident occurred the next morning. The front desk person suddenly quit, leaving just an (unpleasant) letter posted, and there was n... more

Rating

rdsm77, wrote review 27/08/2020

Never again

Funny how the description of this hotel beings with: Everyone needs a place to lay their weary head. This was me after a six hour drive from Dallas and six hours hiking in Palo Duro Canyon in hot and ... more

Rating

nathanquay, wrote review 17/08/2020

Sarah is awesome!

My family and I had a great time at this property The whole staff was great. Sarah in particular stood out! Her service stood out and went well above what was expected. Great team there at the Best We... more

Owner Response
M P, General Manager at Best Western Palo Duro Canyon Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at 806-655-1818. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.