Best Western Palo Duro Canyon Inn & Suites

2801 4th Avenue, Canyon, Texas, 79015-4227, United States
based on 654 reviews Trip Advisor Logo
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Best Western Palo Duro Canyon Inn & Suites

Welcome to the Best Western Palo Duro Canyon Inn & Suites!

With West Texas A&M University in the neighborhood, our Canyon hotel is a favorite for students, faculty and staff.

Whether you are here for graduation weekend or teaching f show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2801 4th Avenue, Canyon, Texas, 79015-4227, United States

Reviews of Best Western Palo Duro Canyon Inn & Suites

Traveller Overview:
4.0 Rating: 654 reviews
Excellent 48%
Very Good 27%
Average 10%
Poor 8%
Terrible 5%
Rating

893cp, wrote review 16/02/2021

Extremely poor customer service, rundown hotel

I booked a two queen suite, all pre-paid, however when we got there they had said they had no suite available and just put us in a regular two bed room, no apologies, did not refund the difference, an... more

Owner Response
M P, General Manager at Best Western Palo Duro Canyon Inn & Suites, responded to this review
Thank you for staying with us. On behalf of the staff I apologize that your stay had so many disappointing issues.
Rating

Howard C, wrote review 12/11/2020

Very Strange

Hotel has a room that is detached from the rest of the hotel. Looks like it was storage of some kind prior to being converted in to a room. Its made of cider block. You have to go outside of the hotel... more

Rating

angelasF4692HW, wrote review 27/10/2020

Good Location for Palo Dura Canyon

Room was only fair. The carpet smelled of urine and/or dog. The air conditioning units need to be replaced...it had no speeds just ran continuously. The bathroom had a big patch on the ceiling that lo... more

Owner Response
Best Western Front Desk, Guest Services / Front Office at Best Western Palo Duro Canyon Inn & Suites, responded to this review
On behalf of our entire staff, we apologize for your discomfort during your recent stay with us. Your feedback let's us know what we really need to improve upon.
Rating

67Stng, wrote review 25/10/2020

Covid 19 Get Away

A friend & I needed to get away due to Covid Cabin Fever. Decided the remote area in Canyon TX was the safest option. The room was clean & comfy & Canyon is a great little town right outside Palo Duro... more

Owner Response
Best Western Front Desk, Guest Services / Front Office at Best Western Palo Duro Canyon Inn & Suites, responded to this review
Thank you for choosing to stay with us and taking time to submit a review. Your feedback is important to us by letting us know how we are doing and what we need to improve on.
Rating

dotcooks, wrote review 22/09/2020

Would return without hesitation.

Very clean and well maintained room. I noticed that bedspreads are washed (which is always one of my concerns). The entire facility was clean and had no odors (i.e., cigarettes). Plenty of nice cho... more

Owner Response
Best Western Front Desk, Guest Services / Front Office at Best Western Palo Duro Canyon Inn & Suites, responded to this review
Thank you for choosing to stay with us and for taking time to submit a review. We are glad that you enjoyed your stay and hope we will see you again if you are ever in the area. Thank you, Sherrill Front Desk