Best Western Palo Duro Canyon Inn & Suites

My bridesmaids and I got ready for our big day here and on our way out, the front desk helped us all take a couple photos and were genuinely excited for us! Your workers are exceptionally sweet and made our stay great! less

Not a good place to stay unless to visit the Palo Duro canyon. Breakfast was not good. No milks, no dishes, no creamers when I was there in the morning so I had to ask and wait. Only one luggage carrier. less

My daughter goes to WTAMU and I have stayed at this hotel on the average of 3 times a year since the summer of 2015. I noticed a change in the cleanliness feeling about a year ago the minute I walked into my room. The main thing that caught my eye was the bed skirts were wrinkled and askew. The next thing I noticed was a water bottle cap on the headboard and coins on the floor. This was so different from my previous stays that I asked management if their housekeeping staff had changed because it had always felt so clean before. I believe this was my 4th stay since things changed and it will probably be my last. The sheets and pillowcases are wrinkled (4 stays), bed skirts wrinkled and askew (4 stays), dead flies in the window track (2 stays but I didn't check the other times), yellowed thin towels (3 stays) (although the towels were much better this trip). The staff was really nice but they can't make up for the issues with the cleanliness of the the room. This trip included stains on one fitted sheet, stains on both chairs, stool/ottoman and luggage stand, drawers not wiped out, hair on the shower wall, lamp shades stained and crinkled, plastic shield on A/C unit dirty. I don't expect perfection but I do expect a room to "feel clean". I refused to sit anywhere except the bed and I had to put something over the stained stool/ottoman so I could put my luggage on it. This stay was only slightly better than my last stay (towels and shower curtain) but I am returning to Canyon in August but my reservation is with a different hotel. less

The room and bathroom were clean except for the shower curtain. The bed was comfortable and we had plenty of room in the King Suite. I had bacon, scrambled eggs, apple juice, and hot tea. Also available were waffles, cereals, etc. less

We stayed here for two days (4/26 and 27) while visiting Palo Duro Canyon. The hotel is easy to find and close to the park (12 mi. +/-). The staff was very nice (prompt, helpful with dining options). Our room (third floor) was clean and comfortable although the couch and chair were a bit dated). There is an elevator. The internet is fine for email and searches. The TV has a decent choice of channels. The breakfast was OK, (the gentlemen handling it struggled to keep up with a relatively small breakfast crowd) with the highlight being waffles in the shape of Texas (only one of the waffle makers has this) which was fun. The rooms were reasonably priced and we felt they were a good value. We would stay here again. less