We try to stay at BW properties whenever possible as we find them uniformly clean, comfortable, well appointed, and with a good breakfast. The Palo Duro room was indeed clean, well lit, and comfortab... more
We try to stay at BW properties whenever possible as we find them uniformly clean, comfortable, well appointed, and with a good breakfast. The Palo Duro room was indeed clean, well lit, and comfortable. There was good water pressure, drainage, and plenty of hot water. No problems at all with the room.
The big issue at this motel is the breakfast area. It is inadequate for the size of the motel, a bit disjointed, chaotic with any crowd, and the tops of machines are filthy dirty (I'm tall). Each day the room was out of something--coffee cups, bowls, plasticware--and it was hard for the single attendant to keep things flowing smoothly. The food itself was fine, but sort of hard to come by some of the time, and then nowhere to sit.
A one-time event was also very disturbing during our two-night stay. A fire alarm went off around 1 a.m. and the desk would not answer the phone. Guests milled around at doors open to the corridor, and one guest reported seeing a fire engine and police car out front, so everyone else sensed the situation to be under control. But it was just a guess, as no one from the hotel staff, fire department, or police department ever walked the hallways to announce an All Clear. We just assumed we weren't burning down and went back to bed. It turned out to be a false alarm, but who knew?
The front desk attendants were pleasant and efficient, except during the aforementioned event. less