Great location for North London and good value for money
22/08/2015 pinkpanda409, Manchester, United Kingdom
When we arrived our room was not quite ready but only took 10 mins before we were lead to our room. The receptionist Zahit Turk, even helped us with our luggage as the lift was not working which i tho... more
When we arrived our room was not quite ready but only took 10 mins before we were lead to our room. The receptionist Zahit Turk, even helped us with our luggage as the lift was not working which i thought was very good of him. The room itself was just what we needed with comfortable beds, air con and ample tea/coffee amenities. The bathroom was a bit small but featured a modern shower with 2 heads, one fixed for a 'rain' type shower and the other one was flexible. There was just enough parking and it's in a good location for travelling into London.
My only quibble was when i rang down for an extra pillow i was informed that there weren't any available and to ask for one in the morning! We were only staying for one night and i was quite surprised that they didn't have any but anyhow it was a good hotel all in all and offers good value for money for London. less
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review
Thank you for taking the time to share your comments with us. We greatly appreciate such good feedback from a regular TripAdvisor contributor like you.
I am absolutely delighted to hear that you enjoyed your experience here with us and particularly pleased to know that the Team on duty highlighted your stay.
I would like to apologize if no extra pillows were available, I can assure you that this does not usually happen and immediate action has been taken to avoid the same to reoccur.
We look forward to welcoming you back, hopefully in a not too distant future.