Best Western Palm Beach Lakes

1800 Palm Beach Lakes Boulevard, West Palm Beach, Florida, 33401-2023, United States
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Best Western Palm Beach Lakes

Located at Exit 71 east of I-95, this hotel is close to all of the excitement that West Palm Beach has to offer, including local beaches, the chic Downtown CityPlace, the Palm Beach Convention Center, Kravis Center for the Performing Arts, the Norton show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1800 Palm Beach Lakes Boulevard, West Palm Beach, Florida, 33401-2023, United States

Reviews of Best Western Palm Beach Lakes

Traveller Overview:
4.0 Rating: 1278 reviews
Excellent 46%
Very Good 31%
Average 13%
Poor 4%
Terrible 3%
Rating

426kenc, wrote review 13/09/2021

Quality Service

Best Western Palm Beach Lakes offers professional and quality services. The entire staff made my stay relaxing, fun, and treated me like family. I would recommend this hotel to everyone. Quality at it... more

Owner Response
Rick Netzel, General Manager at Best Western Palm Beach Lakes, responded to this review
Thank you for taking the time to write this wonderful review. Glad you enjoyed your stay.
Rating

lalainla2021, wrote review 18/08/2021

Beautiful hotel

From the moment we stepped inside, we knew this was a quality hotel. The beautiful, massive lobby, and grand staircase were impressive. Our stay was very comfortable. The pool, patio, and well manicur... more

Owner Response
Rick Netzel, General Manager at Best Western Palm Beach Lakes, responded to this review
Thank you so much for the kind words.
Rating

Mike H, wrote review 10/08/2021

Kind of a dump.

We stayed at 5 hotels on our recent trip to Florida. This was our least favorite, with 4 of the 5 being Best Western. The location of this hotel is great, but it is old and is kind of run down. Our ro... more

Owner Response
Rick Netzel, General Manager at Best Western Palm Beach Lakes, responded to this review
Sorry we did not meet your expectation.
Rating

R6276NRkarenh, wrote review 02/08/2021

AWESOME STAFF, CLEAN ROOMS

My freind and I visit WPB the last week of every July. While some hotels' rates had doubles, this hotel was super affordable. We were blown away by the entire staff, the friendly maids, super nice bre... more

Owner Response
Rick Netzel, General Manager at Best Western Palm Beach Lakes, responded to this review
Thank you so much! Glad you enjoyed.
Rating

DISGUISED777, wrote review 25/07/2021

HORRIBLE SERVICE, vindictive MANAGEMENT and very unreasonable

During a June stay the breakfast staff Refused to serve me breakfast due to what they said was a "must wear a mask" policy. I was flexible and simply asked for the attendant to put some eggs and toas... more

Owner Response
Rick Netzel, General Manager at Best Western Palm Beach Lakes, responded to this review
Thank you for your review Mark.