Overnight stay in Best Western, Ferrara
28/07/2017 jimboslem, Dunfermline, United Kingdom
Check in staff friendly, which was best thing i could say about the place. Room very basic. No bath. Door lock didn't look like it worked and i slept with chair wedged against handle. Didn't feel all... more
Check in staff friendly, which was best thing i could say about the place. Room very basic. No bath. Door lock didn't look like it worked and i slept with chair wedged against handle. Didn't feel all that safe. Area is totally away from tourist area. I was in Ferrara last time i was there on business and supplier i was visiting took me there for dinner. Lovely place which is why i elected to stay in the town. Hotel wasn't near this area and i walked for 1.5 hours and couldn't find a restaurant that was open. had to eat at a McDonald's. Hotel only does breakfast and room service. Restaurant next door is a steakhouse. All in all, clean enough, but not worth the money and well away from the beauty of the town. I wouldn't return.
If driving there, check Telepass system as hire cars don't have and if you end up in the Telepass lane, you are stuck as barrier won't open and card behind you won't back up. Thanks for the heads up Hertz (NOT !!!!!!!!) less
CarloFabbri, Direttore generale at Best Western Palace Inn Hotel, responded to this review
Dear guest, our Hotel certainly is not in the center of town. In fact, we are aware of its comfort in the fact that it is near the exit of the highway. In any case we provide free bicycles to reach the center of the city. I emphasize that all our rooms have their own bathroom. If he reminded us of the disadvantages that he has reconstructed (example: closing the door) we would have intervened right away to solve them.
Carlo Fabbri, general manager