Best Western Palace Hotel & Casino

Central Promenade, Douglas, Isle of Man, IM2 4NA, United Kingdom
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Best Western Palace Hotel & Casino

Best Western Palace Hotel & Casino.

Visit us at the Best Western Palace Hotel & Casino in Douglas, for some delightful accommodation on the Isle of Man. The Isle of Man is a haven for outdoor lovers, meaning you'll find miles and miles of expansive countryside and mountain views right show more

For enquiries or to make a reservation please call 03330 034265

For meetings and events enquiries please call 0844 387 62 40

Car parking £4 per 24 hours
Spa is not accessible by the Lift. There are steps into the Health Club, into Pool area and down to the weights gym.
Bars, Free WIFI, Gym, Indoor Pool, Lift to all floors, Restaurants, Sauna, Spa Pool, Twenty Four Hour Service
There is charged parking available onsite.
Pets not accepted
Guide, hearing and assistance dogs only.
Free WIFI available throughout the hotel
Check-in & Check out16:00 | 11:00

Restaurants & Bars

The Best Western Palace Hotel & Casino offers some of the best food and evening entertainment in Douglas. As you can fill up at one of our superb restaurants, try your luck at the casino, then dance the night away at Whispers bar.

Chef Chris Swindon
  • Paragon Restaurant
  • Paragon Bar
  • Majestic Chinese Restaurant
  • Whispers Bar
  • Aces Bar
  • Paragon Bar
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Paragon Restaurant

Paragon Restaurant is open nightly from 6pm until 10pm, offering a lavish evening carvery. You'll also have a choice of steaks, salads, warm homemade soup, succulent roast joints, seasonal vegetables and sauces. Finish your meal off with a delicious dessert or some cheese and biscuits, and enjoying filling up and winding down after a busy day.

Opening hours
Breakfast: 07:00 - 10:00
Lunch: 12:00 - 14:00
Dinner: 18:00 - 22:00
Weekend times may vary

Paragon Bar

Paragon bar is open daily from 11am until late, so you'll be able to enjoy both - a morning coffee with a friend or colleague and an evening nightcap. We offer all sorts at the Paragon bar, including hot and cold beverages, alcoholic and non-alcoholic beverages, and a great bar menu with hearty meals and light nibbles to suit your level of hunger. We'd recommend our chocolate and walnut slice, if you're looking for a sweet finisher - but if your cravings are a little bigger, we serve a great afternoon tea!

Opening hours
Lunch: 11:00 - 23:00
Weekend times may vary

Majestic Chinese Restaurant

The Majestic Chinese Restaurant creates the perfect blend of fine beverages, delicious dining and great entertainment. The restaurant has an extensive menu including plenty of authentic Chinese food as we specialise in Szechuan and Cantonese cuisine. We've also got a great dim sum menu, but whatever you order - you'll be able to eat and enjoy whilst you play.

Open Monday - Thursday and Sunday 17.00 until 23.00
Open Friday Saturday 17.00 until 00:30

Opening hours
Dinner: 17:00 - 23:00
Weekend times may vary

Whispers Bar

Whispers Bar is located opposite the casino and hosts live music every Saturday evening from the local musician Nigel Williams and his band. Music is on from midnight to 3.30am, making the bar a hugely popular late night spot as you can enjoy drinking and dancing to plenty of classic rock and roll covers. Expect everyone from the Beatles to Elvis, and feel free to request your favourite classic.


Over 18s only.

Opening hours
00:00-03:00
Weekend times may vary

Aces Bar

Located in the casino, Aces Bar is open evenings, Friday - Sunday until early-morning. Enjoy anything from a freshly brewed espresso to a superior Hennessy XO. The Bar serves drinks until 3:15am to enjoy at the bar or your gaming table!

Open Friday Sunday 19.00 until 03.15
(Weekend Times may very)

Over 18s Only.

Opening hours
19:30-03:15
Weekend times may vary

Paragon Bar

Paragon Bar is open daily from 11am until late, offering a variety of hot and cold beverages, together with a bar menu, which includes hearty meals to light bites and even afternoon tea.

Why not arrange to meet a friend or business colleague for a coffee or bite to eat?

Opening hours
11:00-23:00
Weekend times may vary
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Weddings

Weddings have long been our speciality at the Best Western Palace Hotel & Casino. Our dedicated event and wedding coordinators will ensure seamless service for every event, whilst our commitment to providing a truly personal service means that your wedding planner will be with you every step of the way. You can do everything in our stunning wedding venue in Douglas, from the civil ceremony, to the reception, to an overnight stay in one of our sea-view rooms.

  • Wedding Service & Reception Venue
  • Catering
  • Registrar

For any enquiries please call Events Team on 01624 662662

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Wedding service and reception venue

Our Cushag and Shearwater suites can cater for 200 and 120 guests respectively, whilst you can select one of our 3 wonderful wedding packages to best suit your needs and budgets. Packages cover everything from red carpet arrival, to catering, to celebratory bubbly and flower arrangements - we'll even throw in a nights stay in our luxury bridal suite.

Catering

We have an extensive number of options on our wedding breakfast menu, as you choose between delectable dishes such as medallions of pork and braised lamb shank, and mixed berry cheesecake and strawberry Romanoff. Alternatively, you can choose a wedding carvery, picking a cold starter, hot entre and delicious dessert. If you really can't find anything that suits you, our Head Chef will be delighted to discuss your individual requirements and best accommodate to them.

Registrar

Registry office:
Isle of Man Courts of Justice
Deemsters Walk, Bucks Road, Isle of Man, IM1 3AL
01624685265

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Golf

Thanks to the elevated position of the King Edward Bay Golf course, you'll enjoy some of the best views on the island as you practice your swing. The course is 18-holes, and includes facilities such as a practice field and putting green. You can even arrange a lesson or two if you're looking to improve your technique.

  • King Edward Bay
  • Douglas
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King Edward Bay

Thanks to the elevated position of the King Edward Bay Golf course, you'll enjoy some of the best views on the island as you practice your swing. The course is 18-holes, and includes facilities such as a practice field and putting green. You can even arrange a lesson or two if you're looking to improve your technique.

2 miles away in Onchan

Course type

Links

Location

Off Site

Holes

18

Par

67

Distance

5221 Yards

Handicap

No handicap required

Prices

9 holes Yes
18 holes £35.00
Trolley hire £3.00
Club hire £30.00
Buggy hire £20.00
Tuition £50.00

Douglas

Just 2 miles away from the Best Western in Douglas is the community club and golf course, set on 142.9 acres of beautiful green parkland - so you can enjoy plenty of exercise as you travel between the 18 holes.

2 miles away in Douglas

Course type

Links

Location

Off Site

Holes

18

Par

69

Distance

5922 Yards

Handicap

No handicap required

Prices

9 holes Yes
18 holes £25.00
Trolley hire £30.00
Club hire £30.00
Buggy hire £30.00
Tuition £50.00
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Spa & Leisure facilities

Hands up who needs a pamper? We’ll provide the top-notch facilities and relaxing atmosphere, and you just turn up and enjoy. Deal?

  • Leisure Details
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The Palace Heath Club

Leisure Details

  • Tahiko Night Club (private hire only)
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Meetings & Events

Best Western Palace Hotel & Casino has all the facilities you will need for hosting a successful event. Not only will you and your guests enjoy the luxury, comfort and facilities of a 4-star hotel, bu...

  • Cushag Suite
  • Shearwater Suite
  • Derby Lounge

For any enquiries please contact events on 0844 387 62 40

Show more

Best Western Palace Hotel & Casino has all the facilities you will need for hosting a successful event. Not only will you and your guests enjoy the luxury, comfort and facilities of a 4-star hotel, but our team will work hard to make sure you don't have to, when it comes to arranging your conference or meeting.

CUSHAG SUITE
Our largest hotel suite, the Cushag suite can cater for up to 300 delegates. This conference venue in Douglas is ideal for events and functions such as business lunches, tribute nights and charity events. The Cushag suite can be configured to accommodate a number of room styles.

SHEARWATER SUITE
Our Shearwater suite can accommodate up to 120 guests, and can be configured to accommodate a number of room styles. Overlooking Douglas Bay, it's a truly picturesque location to hold conferences.

DERBY LOUNGE
The Derby Lounge provides the perfect venue for business meetings, the room boasts direct light with ample space.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape

Cushag Suite

Our largest hotel suite, the Cushag Suite can cater for up to 300 delegates. Overlooking Douglas Bay it is ideal for events and functions such as business lunches, tribute nights and charity events. The Cushag Suite can be configured to accommodate a number of room styles.

Shearwater Suite

Our Shearwater Suite can accommodate up to 120 guests, and can be configured to accommodate a number of room styles. Overlooking Douglas Bay, it is an ideal location to hold conferences.

Derby Lounge

The Derby Lounge provides the perfect venue for business meetings, the room boasts direct light with ample space.

Room Theatre Classroom U-Shape Boardroom Banquet
Cushag Suite 270 100 0 0 270
Curzon Room 20 8 15 15 40
Shearwater Suite 200 100 0 0 150
Shearwater Suite 1 60 18 20 20 50
Shearwater Suite 2 30 8 10 12 40
Shearwater Suite 3 60 18 20 20 50
Derby Lounge 0 0 0 12 0
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Reviews of Best Western Palace Hotel & Casino

Traveller Overview:
3.5 Rating: 1392 reviews
Excellent 22%
Very Good 33%
Average 26%
Poor 9%
Terrible 7%
Rating

ronanbarry-london, wrote review 10/05/2020

Shocking

Booking was never cancelled. The hotel is shut. I was never contacted. Booked the hotel after the announcement by the WHO of the PHEIC (Public Health Emergency of International Concern) on 30/01/20.... more

Rating

Ellelouisa6, wrote review 10/04/2020

Trip cancelled due to Corona but hotel still charging me

I booked to stay at this hotel at the end of this month. A journey from South East to visit. No one is travelling due to Corona and it is out of my hands that the event I was due to attend was cancell... more

Rating

doblovanman19, wrote review 08/04/2020

What a way to treat customers

Booked a room for midweek break in May on a no cancel, no refund booking.In normal times if I didn't turn up I would expect to loose my money if I couldn't make it.But these are normal times. Contacte... more

Rating

S5149QWkenb, wrote review 27/03/2020

Wouldn't be able to sleep at night.

Didnt cancel, but the hotel was closed , no refund, nothing, unable to switch dates at IOM or any other Best Western. Paid a lot of money thought i was supporting the UK in a difficult time. Never use... more

Rating

BBBBaz, wrote review 26/03/2020

Boycott This Hotel

My son and I had booked a weekend stay at this hotel but due to the restrictions the Manx government had put in place preventing travel to the island due to the Coronavirus I phoned and spoke to Clair... more