I’ve always stayed at best westerns anytime I go on a trip. This was the worst experience. We didn’t have any hot water throughout our two night stay. We had to shower in freezing cold water each night. When I called the front desk on the first night, a man rudely answered and said “yeah I know. I heard we won’t have any until the morning.” That was it. Then we only had two tiny pillows for a king size bed. When I asked him for more pillows, the same man said “I only have one left.” I asked if I can take it and he said “you’ll have to come down and get it.” So rude. We called again the next night because we still didn’t have any hot water and they told us that we could either switch rooms entirely or shower in another room, then go back to our room. We didn’t want to move all of our stuff at 10pm on our last night, and the other option sounded sketchy, so we had to shower again in cold water. Awful stay, awful customer service. I will never stay here again. less