We have used this hotel for several years. This time was a big disappointment! The first room smelled like cigarette smoke covered with air fresheners so we requested a different room. The second room had a minor cigarette smell, but was more acceptable. The beds were comfortable but we had a toilet that ran constantly. They attempted to fix it...judging by the water on the floor...that we cleaned up! Housekeeping missed our room, didn't supply more coffee, shampoo, soap, etc., didn't empty trash on other days. My key wouldn't work to get inside the main building. Manager told me they disabled it, a couple years ago, purposely for the safety of those inside main building. My key didn't work, he suggested it just wasn't latched when I thought it worked the first night. Being a hot day, went to the pool to cool off, found that the pool was out of order...milky green, not fixed the whole visit. Laundry was $1.50/machine for old, dirty machines. Breakfast area wasn't kept up. Old fruit entire week. No bread, butter, jam, etc., in bins. Same, dry pastries all week. Juice machine had water running so they disabled it. Waffle mix spilled in tray and smeared on front. The waffle mix was severely water down, also the mix tasted sour. Eggs burned, cold. (we just had coffee daily, ate out) The last evening we saw cockroaches in bathroom, crickets, and a frog, on our room! Manager said, "You must be leaving your room open." No...WE weren't!
Had I not been a guest of someone picking up the tab, and stranded without a driver, I would have gone elsewhere!
Won't be staying here again! less