Best Western Orlando West

Construction workers ONLY...! Their companies will pay whatever for a write-off & amenities or looks don't matter. You will stay full without fixing anything. Don't let the occupancy numbers fool you. This is not a typical BW hotel. It's not even worth half of the booking price! less

We stayed here 1 night. This hotel is much older. It stinks of smoke n it has very musky smell too! The hotel desk clerk Chris was awesome! He was friendly n helpful to us. He had a great attitude! For the room it was ok (old) needs to be updated for sure! The bed was hard n old too! The tv reception was a bit snowy so it was hard to watch tv at times. For food There’s a Chinese restaurant on the premises that you eat at for breakfast for free n lunch n dinner for cost$ we didn’t get to eat dinner there they were just closing when we got there so We ordered food from a restaurant n had it delivered. The breakfast food was ok.The coffee was very strong I couldn’t drink it n I love my coffee! The service there was slow n sucked! We didn’t stay long just to say. Positive side of things we did like the security of the grounds they have a gate they lock at night at 10! less

Had problems checking in with the lady at the desk claiming we never paid when it had taken money out our accounts. Also called us children and was talking to a friend on Bluetooth the whole time. It was just horrible service less

Stayed one night, July 6, 2019. They charged us for two nights on our Credit Card, while appearing to charge us for only one night on the hotel receipt... -Called the hotel 25Jul19 to get it resolved. Asked for them to check the charges, 'Chris' said they only charged for one night, and that they would send a copy of the receipt. They did not send it. Then we called our credit union, to verify the charges, which were indeed for 2 nights instead of 1. Now it has been referred to our CU Fraud Dept for investigation. -Don't stay there, they will rip you off. less

Awesome front desk and my housekeeper Gennie is amazing and free breakfast waitress was so polite I love this bestwestern west colonial drive We kept the same room ..all room furniture is cherry oak and air conditioning is cool all night and everything is in its place I love the front desk staff so much Pool is clean and blue..lol The entire property is clean and gated with security cameras and hassle free to get the same room It our Anniversary hotel we love it Great price great location great staff less