We decided to move up to Orlando when Hurricane Irma was approaching to save my family having to try and get us to Orlando Airport nearer the time. It was hard to find hotels at this time - they were getting booked up quickly and choices were diminishing by the minute. So when I found a room here, decided to take it as have stayed in Best Westerns before and found them ok.
Had to amend the booking as we decided to move from Melbourne earlier than expected and was panicking when Brian said he had no record of a booking at all. But it was soon sorted and an extra day added.
It was a solidly built hotel, just 2 floors and we hoped it would provide good shelter from Irma.
The staff here were wonderful. Brian, Doug and Mark, Cindy and Beth, Roger and Michael (and others whose names we don't know) - thank you for being fabulous in such a difficult time.
The hotel room was spacious, 2 comfy beds, big TV and fridge and microwave, good air conditioning and coffee maker with supplies replaced every day. Housekeeping checked every day to see if we needed anything.
Was told the flooring was all new and carpets in hallways were also new - liked that the rooms did not have carpets.
Great pool, with nice furniture outside as well.
Breakfast was included which was a bonus and was really good, with various options available and coffee and juice.
Celebrity Lounge drinks bar on the premises where we had a few drinks with new friends.
For those with any animals the hotel is pet friendly which was no doubt a relief for those Florida residents seeking shelter from the storm.
Wifi was excellent as well.
There were some problems when Irma showed up, power was lost and it became a stressful time but the staff remained calm and the hotel did indeed keep us safe for which we are extremely grateful.
We left a day earlier than planned as we still had no power and we wanted to get closer still to the airport so got my family to organise a move as they still had power and internet. When power was restored, it did not come back in our room so in hindsight it was the best decision for us.
We had a good time here despite the circumstances and met some lovely people both staff and other guests, who were also so helpful and pleasant and looked after us - we are so appreciative of the help received.
Would be lovely to return one day and I hope we will
Many thanks to all from Linsey and Richard from the UK
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