Best Western Orlando West

Given this hotel is in a rough part of town, they clearly spent more time on photoshop for the google photos than actually cleaning or repairing the hotel. My room smelled like mold, the exterior doors were broken, hair on my shower walls and looked as if they fired the maintenance guy 10 years ago and forgot to hire a new one. The staff was friendly but corporate has some serious work to do to get this hotel back into shape. less

My wife and I stayed here 1 night during our visit to Orlando for the Thomas Rhett concert. We chose to stay here because of its proximity to the Amway Center. This place is old and outdated. The musky and mildew smell was overwhelming. We've stayed at better places for half the price. We asked for 2 extra pillows when we made a reservation and again 1 week prior to our stay and needless to say, no extra pillows. Don't think you can charge your phones either because there are no USB ports to be found. When packing up the next morning, a roach ran out from under my suit case. To top it all off, I believe I was bitten by bed bugs on my arm. Stay here at your own risk. less

This hotel very dirty, Chinese manager very nasty mean old man our room card didn’t work most of the times doors are too old falling apart and he declined to give us another card or resolve the problem, hotel is no worth for price .terrible experience noise, smell like mold, very dirty and beds are old and uncomfortable less

Construction workers ONLY...! Their companies will pay whatever for a write-off & amenities or looks don't matter. You will stay full without fixing anything. Don't let the occupancy numbers fool you. This is not a typical BW hotel. It's not even worth half of the booking price! less

We stayed here 1 night. This hotel is much older. It stinks of smoke n it has very musky smell too! The hotel desk clerk Chris was awesome! He was friendly n helpful to us. He had a great attitude! For the room it was ok (old) needs to be updated for sure! The bed was hard n old too! The tv reception was a bit snowy so it was hard to watch tv at times. For food There’s a Chinese restaurant on the premises that you eat at for breakfast for free n lunch n dinner for cost$ we didn’t get to eat dinner there they were just closing when we got there so We ordered food from a restaurant n had it delivered. The breakfast food was ok.The coffee was very strong I couldn’t drink it n I love my coffee! The service there was slow n sucked! We didn’t stay long just to say. Positive side of things we did like the security of the grounds they have a gate they lock at night at 10! less