Random but convenient location
17/07/2017 DaysofThundr46, Fort Mill, South Carolina
The location of this hotel seems random as there really isnt any other hotels near it. It is right off the toll road and a very busy route 50, but this also makes things convenient since you can get t... more
The location of this hotel seems random as there really isnt any other hotels near it. It is right off the toll road and a very busy route 50, but this also makes things convenient since you can get to mostly anything within 10-15 min. Check in was slow and the clerk didnt know how to use my Best Western gift cards. Rooms are all outfacing as its an older property. Rooms themselves are nice. LOTS of room inside with updated carpet, paint, bedding etc... TV channel selection was average, wifi was slow most of the time. Shower pressure was mehh, plenty of hot water, though the hot water often smelled like burning hair. Room AC worked well, with the constant fan button as an option to dull any noise (which was minimal). I slept great with a comfy bed and decent pillows. There does seem to be some people who live here, and we did see 1 truck with 4 flat tires after a night, but we assumed there was probably some ill intent with that personal specifically. We also noticed a lot of bottles and cans just around and the trash always full. There is no traffic light at the property, but you just go right and make a U turn. There is a 7-11 and a Wawa close by, though food options can be a 10-15 min drive, esp past 10pm. Check out was fairly smooth, though they did knock on my door at 10:59am asking if I was checking out. When I told them I was just about to finish packing and i'll be out in 5 min, she thought I wanted to stay 5 more days... less
William C, General Manager at Best Western Orlando East Inn & Suites, responded to this review
Thank you for your feedback regarding your stay with us. We apologize that not everything met your needs or expectations and thank you for letting us know how we can improve. We hope that you will come again soon!