Best Western Orlando East Inn & Suites

I travel frequently and this is the first time ever I have canceled my second night at a hotel regardless of the condition. I did my homework and the reviews were good when I booked my stay. On the pro side I have to say the room was clean, the bed comfortable, the staff was great, and the breakfast was nice. On the con side this motel sits on the corner of a six lane busy road and the interstate. Loud doesn’t even describe this situation. The carpet and furnishings are very outdated. This motel also appears to be a home to most who stay here. They must have a weekly or monthly rate. There is no smoking in the rooms, therefore, everyone stands along the walkways smoking and socializing. After sleeping approximately 30 minutes I was awaken by the drunk and disorderly party carrying on outside my door. The entire night different people were coming in and out of their rooms to visit or scream or laugh. I finally called the desk at 2 am. They chased them back in there rooms for 10 minutes and then they came out screaming about how mad they were. I’m not opposed to a good time but it does not belong in front of a hotel I paid $105 a night. This motel is not for those who actually need to sleep. Avoid!!!!!! less

Tried 3 different rooms, a/c no good, door handle comes off in hand, room smells like urine on entry, then vomit as you approach bathroom. Place is in complete disrepair. Not worth half of the $121.00 they want. RUN AWAY, DON'T EVEN STOP, SLEEP ON THE SIDE OF THE ROAD INSTEAD. YOU HAVE BEEN WARNED!!!!!!!!!! less

lobby was clean and the person that check us in was very professional and nice . had to locate the room. didn't know that it hotel was that close to the interstate. my friend stated that he did not sleep will due to traffic less

I travel extensively and spend 50-100 nights a year in hotels. This BW was one of the worst hotel experiences I've ever had which surprised me because I've generally had great experiences with BW. Check-in and check-out were fine, and the front desk staff was congenial. The internet was ok, the TV worked, and the room was reasonably clean. I liked that there were soap dispensers in the shower and sink area - less wasteful than the typical little bottles that get partially used and then discarded. The problems were: 1. Our room smelled very heavily of cleaning fluids. 2. The mattresses on both beds were saggy and uncomfortable. 3. The cleaning staff only did part of the job of cleaning up our room. They made our beds after the first night, removed trash, and removed used towels, but that was it. They didn't give us replacement towels or replacement water cups -- I had to go to the front office to get them. 4. Breakfast had a wide assortment of items including eggs, meat, waffles, pancakes, cereals, baked goods, fruit, etc. However, the area was a mess. It was so crowded on Saturday that I went to the back conference room (which was open) to eat, but it was so dirty and smelly that I went back to the dining area and stood up to eat. I even tried to find another hotel for my 2nd night stay, but every other hotel in the area was fully booked. less

staff very help full. breakfast was good. room was very clean. I went to the race track which was easy on and off from this location, will be coming back soon. checking in was quick, did not have to wait long at all less