Best Western Orange Plaza

1302 W Chapman Avenue, Orange, California, 92868-2833, United States
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Best Western Orange Plaza

Stay at this Orange, California hotel featuring recently renovated guest rooms and ideally located in the heart of Orange County. The Best Western Orange Plaza is conveniently located in central Orange County, with easy access to Disneyland, Chapman show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1302 W Chapman Avenue, Orange, California, 92868-2833, United States

Reviews of Best Western Orange Plaza

Traveller Overview:
4.0 Rating: 327 reviews
Excellent 46%
Very Good 30%
Average 14%
Poor 4%
Terrible 4%
Rating

eastermsw, wrote review 05/06/2021

Very Happy

I recommend this BW I stay here when in town visiting family. Always service with a smile. Rooms are always clean, check in and check out are always quick and easy. I have always enjoyed my stays and... more

Owner Response
Michael Nuño, Other at Best Western Orange Plaza, responded to this review
Thank you for patronizing Best Western Orange Plaza, and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Best Western Orange Plaza.
Rating

rawsapphire, wrote review 13/05/2021

Not if you are a light sleeper .....

The room was updated and had all the amenities needed. Breakfast foods, nice options, were served by one of the employees. The bed was firm and comfortable. HBO and MAX movie channels where available ... more

Owner Response
Michael Nuño, Other at Best Western Orange Plaza, responded to this review
First and foremost thank you for taking the time to share your feedback with us on Trip Advisor. We like like to express our apologies for your lack of sleep at our hotel. Most guests feel that our hotel is quiet however we understand that the street noise does have an impact to some guests. We hope that you find a hotel that meets your needs the next time you stay in the area.
Rating

djimenezjr88, wrote review 26/04/2021

Excellent

Can’t complain excellent service rooms are amazing perfect location to stores restaurants etc. I would recommend to friends and family I will always come back again and again and again EXCELLENT 👍👍�... more

Owner Response
Michael Nuño, General Manager at Best Western Orange Plaza, responded to this review
You and your response are terrific. If we could give you five stars we would. Thank you for this amazing review and we hope to keep you coming back. May the rest of 2021 be powerful for you.
Rating

Kevin W, wrote review 22/04/2021

Good enoughh

my only complaint is that they don't offer or honor my diamond loyalty status with allowing my party a late checkout neither was I able to receive a upgrade to a nicer room marriot bonvoy is easily a ... more

Owner Response
Michael Nuño, General Manager at Best Western Orange Plaza, responded to this review
Kevin, My apologies that you were not allowed a late checkout. As manager, I will take the blame for this. I have let the front desk agents know to be stricter on late checkouts since there is a rise in requests this year and it affects our abilities to get our rooms ready by check-in time 3 pm, since we are a 33 room property that usually sells out. The front desk will be taught and they have been trained this in the past, we always accept late checkouts for diamond members. While I would agree that the Marriot Bonvoy probably has nicer rooms, I would also add they probably run at least twice the price.
Rating

caroleb2952, wrote review 09/04/2021

Great trip

I first learned of Best Western while traveling across country with a friend of mine. My friend had mad all the hotel reservations. I was very impressed by the consistency of Best Western throughout t... more

Owner Response
Michael Nuño, General Manager at Best Western Orange Plaza, responded to this review
I'm glad that you keep your hotel stays in the Best Western family. It's true that Best Westerns are subjected to yearly inspections and everything to pillows is graded. We do our best to uphold the quality of the Best Western brand name.