NOT Worth the Money!!! Trying Hard, BUT It Is JUNK Property!
15/05/2017 MeNMiSelf, Oceanside, California
"A" for effort, "D-" for reality. NOT the worst ever stayed in, BUT for the price it's not worth it. Where to begin... bathroom has black mold on walls and floor; beds are OK for cheap motel, but no... more
"A" for effort, "D-" for reality. NOT the worst ever stayed in, BUT for the price it's not worth it. Where to begin... bathroom has black mold on walls and floor; beds are OK for cheap motel, but not more; the vacuuming above us at 6:20 AM was a real treat; the "hot" breakfast was tepid and by the time you got your egg patty and sausage patty to your table they were cold; the creepy old man leering at you taking a bag with fruit to your room was weird; the constant fire engine noise with a firehouse a block away was not good; there's not enough marked spots for the number of rooms; the tub had a stench coming up that was not good; and they clearly don't hire enough housekeepers because they were still working on rooms at 3:30 PM when check out was at 11AM. Just too many "cons" and no real "pros" to give it anything but 1.5 stars. Spend some more money and stay at an actual nice hotel and not this ok motel if you can. less
Michael N, Manager at Best Western Orange Plaza, responded to this review
Thank you for staying with Best Western. We appreciate the A for effort and are sorry that you thought poorly of our property. We are under renovations at the moment. We have upgraded our breakfast from a continental breakfast to a full breakfast with an attendant. The lobby and business center are getting a facelift. Housekeeping arrives at 8:30 am and leave at 5pm. Cleaning rooms is hard and I don't know if you expect the staff to work 6 and a half hours, to me that seems really harsh. We are sorry that you heard vacuuming at 6:20 am, as mentioned before housekeeping arrives at 8:30am so that noise may of been a hair dryer.