Fast, easy check-in. Very courteous staff
26/07/2017 nonni0321, San Angelo, Texas
Thank you to new employee Sierra. I arrived after driving over 8 hours. I was tired, I could barely walk from driving so far, and all I wanted was a nice comfortable bed to rest before celebrating a g... more
Thank you to new employee Sierra. I arrived after driving over 8 hours. I was tired, I could barely walk from driving so far, and all I wanted was a nice comfortable bed to rest before celebrating a granddaughter's birthday that evening.
Sierra was very polite and courteous. She checked my rewards and AAA to make sure I got the best rate, and even when she had a little trouble getting the system to accept my information, she remained so caring and concise. She told me she was going to call her supervisor because she wasn't sure what she needed to do, as she was new to the job. I appreciate her admission that she was unsure and needed guidance! I spoke briefly to her supervisor the following morning to commend her for her efforts! She is an asset to Best Western, Orange! I returned 4 nights later to get the much needed rest before that 8+ hour drive home! The beds were great, the room was very nice, clean and quiet! The breakfast was general complimentary breakfast fare and had a nice selection. I will stay at this property each and every time I am in this area! Thank you again, Sierra for seeing to the needs of and old, stiff Grandmother on two nights in one week! I appreciate your kindness! less
, Manager at Best Western Orange Inn & Suites, responded to this review
Dear Nonni0321, Thank you for the amazing review! Your kind words for our newest staff member is sincerely appreciated. We hope to have the opportunity to welcome you
again in the future. Sincerely, Debra