Best Western Orange Inn & Suites

2245 Highway 62 S, Orange, Texas, 77630-9109, United States
based on 160 reviews Trip Advisor Logo
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Best Western Orange Inn & Suites

Welcome to Best Western Orange Inn & Suites. You will find Southern hospitality at its finest at our Orange, Texas hotel. We are a 100 smoke-free hotel. Conveniently located off of Interstate 10 at Exit 873, we are close to the Delta Downs Casino and show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Orange Inn & Suites

Traveller Overview:
4.0 Rating: 160 reviews
Excellent 54%
Very Good 26%
Average 8%
Poor 6%
Terrible 3%
Rating

564paulp, wrote review 26/02/2020

Nice place.

This is a very clean, well maintained property with an attentive, professional staff. It is next door to a Pilot Truck stop and one the other is a McDonald's with a large, paved truck parking area be... more

Rating

dasreiseteam, wrote review 22/02/2020

Some plus, some minus

The receptionist could have been friendlier but she let us check in immediately even though we were a bit early. The lobby looked dirty with dry mud all over the place. When we asked why we were told... more

Rating

mariannekraft, wrote review 21/02/2020

My credit card was compromised at this hotel.

We got to this hotel at 9:45 pm on February 12 - the front desk clerk was not very friendly and hardly looked at us throughout the check-in process. He asked for my ID and Credit Card which was not u... more

Owner Response
DebraL1400, General Manager at Best Western Orange Inn & Suites, responded to this review
Dear Mariannekraft, Thank you for your review. As i mentioned in our phone conversation we take matters of this nature very seriously and please be assured that our hotel has the latest security software to protect all our guests from credit card fraud. As we have already discussed the fraud on your credit card did not originate at our hotel and we have never experienced matters of this nature to date. Thank you for staying with us and we hope to see you again soon. Sincerely, Debra
Rating

CTinAR, wrote review 18/12/2019

Bright, Warm Room

I was disappointed in our stay at this property. The room was clean, and the bed was comfortable. There was a security spot light that shown directly into the window. No weighted black out drape. Th... more

Owner Response
DebraL1400, General Manager at Best Western Orange Inn & Suites, responded to this review
Dear CTinAR, Thank you for taking the time to leave us a review. We are sorry that your stay was anything but exceptional. We will talk with our maintenance department about the issues that you mentioned. We hope that you give us another chance. Sincerely
Rating

Wagner M, wrote review 29/08/2019

Average

Average experience, nothing exceptional and nothing absolutely terrible. My room didn't have hot water in the shower, but I was so tired I didn't report it. I took my cold shower and retired. The peop... more

Owner Response
DebraL1400, General Manager at Best Western Orange Inn & Suites, responded to this review
Dear Wagner M, Thank you for taking the time to review our hotel. Please in future report any such disturbances or issues to our Front Desk Staff and they will do their very best to rectify the situation. Sincerely