Best Western Old Mill Inn

they promised me a spa but there’s a small 4 foot pool... i think the spa is covered with tiles. Says there’s a spa but i don’t see one in sight. Other than that my hotel room is pretty nice. Maybe a little sketchy but looks clean. less

- My son and I had Breakfast every day (Fri-Sun) while I stayed there. Breakfast ALWAYS tasted very fresh. Wide varieties of choices from hot to clod, fresh & WASHED fruit, pastries, plenty of packets of hot chocolate & oatmeal, and plenty more stuff. Every area was kept CLEAN 100% of the time, including the Waffle area (ie no batter drips on the counter at all). Kim, the breakfast area attendant ensured that she kept the entire breakfast area clean frequently. Also, when she was in the breakfast area, she always welcomed new guests walking in and thanked those walking out. Additionally, she walked around asking guests if they needed anything, etc. This is very unique for this segment of hotels regardless of which chain. I travel A LOT and stay at similar hotels from the Hilton, Marriott and IHG (ie Holiday Inn & others) Chains. I have never seen such a dedicated person in the breakfast area, or the cleanliness of the breakfast area - OUTSTANDING to the owner and employees, and special shout-out for Kim in the breakfast area!!! - My view in the restaurant area is mentioned about (Breakfast area). - Lounge area was very clean, etc. Didn't make much use of it, except the computer to print something and did not have any problems there as well. One point to mention - even though it snowed Sat overnight & Sun morning, the staff did an outstanding job to keep the entry way in the Lounge very CLEAN from salt/sand and melted ice brought in via shoes. Everything was kept very clean throughout... - All the ladies at the front desk who helped me all three days were wonderful to work with. less

We were welcomed by pleasant front desk staff and checked out by a very happy front desk, excellent breakfast with ample choices, fruits, cereal, sausage petty, bacon and ham were really hot and fresh. Danish was awesome, our room was very nicely cleaned, warm pool, and will be here if in town. less

Very friendly staff, my room was very nice cleaned and crisp clean fragrance, within 15 minutes I got a call from front desk to check how was everything in my room, very caring attitude of front desk.At a very discounted price compared to other hotels in area, it was well worth staying here. Fitness room had all new equipment's, nice warm and spacious pool. less

It was a great stay besides the toilet i had a pleasant stay, the staff was nice and repectful every time i stay thats why I choose this hotel. There's no bugs and all my rooms have been clean for the most part less