Older hotel, clean, and ample breakfast
19/06/2019 Jessica B, Robbinsdale, Minnesota
Location is strange, you have to go through a strip mall parking lot to get to it. Well lit though. It is about 10-20 minutes away from anything you might be sight-seeing or doing. Front desk people w... more
Location is strange, you have to go through a strip mall parking lot to get to it. Well lit though. It is about 10-20 minutes away from anything you might be sight-seeing or doing. Front desk people were all great. Fast check-in and no issues. Elevator was small and you can tell the age of the place. It is clean and well maintained but just the air is old. Smelled musty and of by-gone days when it allowed smoking. You become nose blind to it after a bit. You are welcomed with a bottle of water and a snack. The bed was comfortable, not too firm or too soft. Soft malleable pillows. Tiny bathroom but workable. Breakfast was huge. Usually 2 meats, eggs, grains, fruit, waffles, juices, coffee (really good), cereals, milk and more. It was a nice stay other than the smell and the giant opening to the 'attic' that stayed open outside our room the whole 3 day stay. less
Tina M, Guest Relations Manager at Best Western Old Mill Inn, responded to this review
Hi Jessica B,
Thank you so much for your heartwarming review. Thank you for the kind words and that we were able to provide a convenient and comfortable place to stay. We are happy that you enjoyed the breakfast and amenities. Thank you for your feedback and please know that we will definitely work on your observation especially with the strange smell with your room as we want every guest to feel comfortable during their stay. Thank you for the great review and we look forward to serving you again.