Best Western Old Mill Inn

650 N 109th Ct, Omaha, Nebraska, 68154-1707, United States
based on 531 reviews Trip Advisor Logo
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Best Western Old Mill Inn

Our pool is closed until further notice.

Welcome to the Best Western Old Mill Inn!

The Best Western Old Mill Inn is conveniently situated close to all of the areas top attractions such as the Ameritrade Park, Omaha Henry Doorly Zoo,
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Old Mill Inn

Traveller Overview:
4.0 Rating: 531 reviews
Excellent 42%
Very Good 26%
Average 13%
Poor 7%
Terrible 8%
Rating

JayHawker46, wrote review 10/03/2020

Not up to Best Western quality.

The first room we were issued smelled of vomit. The second room we had we came back to you at 5 o’clock at night in the room was still not made up. The beds were very bad. They said on one side. One h... more

Owner Response
Tina M, Guest Relations Manager at Best Western Old Mill Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to tell us about your experience and I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your time in pointing out the areas in most need of attention as we work towards improving upon our accommodations. Know that actions shall be taken to improve everything on priority and you can have a better stay next time. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
Rating

stevenpU5207MT, wrote review 10/03/2020

Always a great stay

Rooms are fantastic, the breakfast was exceptional. The rooms are spacious, and the beds are comfortable. Amenities were also excellent. Desk staff was extremely gracious upon checking in and out. Of... more

Owner Response
Tina M, Guest Relations Manager at Best Western Old Mill Inn, responded to this review
Hi stevenpU5207MT, We are happy to hear that you enjoyed our service and your stay. Your five-star review is greatly appreciated. Thank you for your compliments to our staff, breakfast, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit. Thank you very much.
Rating

bloden, wrote review 01/03/2020

Love this place - set back from the road so very quiet

Whenever we are in the area, we try to stay here. We love the fact that it is set back from the road and you rarely hear any traffic! We only had an issue with a room once in about 10 years and the... more

Owner Response
Tina M, Guest Relations Manager at Best Western Old Mill Inn, responded to this review
Hi bloden, Thanks for your taking the time to share your experience and for always choosing our hotel. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again soon.
Rating

119tuckerj, wrote review 24/02/2020

Great customer service.

My coworker and I stayed for 3 nights while working in the area. The staff on all shifts went above and beyond to make us feel at home. There were also a couple fun bars and a good restaurant right in... more

Owner Response
Tina M, Guest Relations Manager at Best Western Old Mill Inn, responded to this review
Hi 119tuckerj, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. We are really appreciative of your generous compliments about our convenient location and great staff especially Jen. We are glad you enjoy staying with us and we hope to see you again.
Rating

palmerjenn, wrote review 10/02/2020

Awsome staff!! Great Breakfast Presentation and food!!

Nice,clean and well maintain property, staff were great Henna,Kim,Kendall,Raj,Kp allover nice experience been here since three week its feel like home!! willm come back for sure, nice breakfast in the... more

Owner Response
Tina M, Guest Relations Manager at Best Western Old Mill Inn, responded to this review
Hi palmerjenn, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. We are really appreciative of your generous compliments about our property to be nice and clean, friendly staff especially with Henna,Kim,Kendall,Raj and Kp and the breakfast options. We are glad you enjoy to stay with us and we hope to see you again. Thank you very much.