Best Western Old Mill Inn

650 N 109th Ct, Omaha, Nebraska, 68154-1707, United States
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Best Western Old Mill Inn

Welcome to the Best Western Old Mill Inn! The Best Western Old Mill Inn is conveniently situated near all area attractions including TD Ameritrade Park, Omahas Henry Doorly Zoo, Father Flanagans Boys Town, Old Mill Business District, downtown Omaha show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
650 N 109th Ct, Omaha, Nebraska, 68154-1707, United States

Reviews of Best Western Old Mill Inn

Traveller Overview:
4.0 Rating: 540 reviews
Excellent 43%
Very Good 26%
Average 13%
Poor 7%
Terrible 9%
Rating

nathanandallison1, wrote review 01/01/2021

A great place to stay

This place is just all around great. The staff is great and professional. The property was well taken care of and the pool was nice. The hotel manager is extremely professional and this was just a... more

Owner Response
Tina M, General Manager at Best Western Old Mill Inn, responded to this review
Hi nathanandallison1, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition.  We thank you so much for your business and we look forward to your next visit.
Rating

quiltnelson, wrote review 18/12/2020

Go stay here!

Wonderful, restful stay. Clean warm room. A little challenging to get to but it was night, after a long days drive. Friendly staff, even when training new staff- hang in there. I would recommend this ... more

Owner Response
Tina M, General Manager at Best Western Old Mill Inn, responded to this review
Hi quiltnelson, I can't begin to tell you how much we enjoyed reading this review that you had a wonderful time with us. Thank you for your compliments to our staff, and high standards of cleanliness and hospitality. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Thank you for the recommendation and we look forward to your next visit
Rating

akbecker2013, wrote review 10/12/2020

My stay at Best Western

What a nice place to stay! Very friendly helpful staff to get you what you need.Room was very clean but a little outdated. Maybe some new décor would be good. And would be nice to close the curtains... more

Owner Response
Tina M, General Manager at Best Western Old Mill Inn, responded to this review
Hi akbecker2013, We are overjoyed to discover the positive impression we made with our service and hospitality. It means so much to us to hear your positive comments regarding our staff hospitality. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort, and convenience have been successful. Thank you for your compliments to our staff, and high standards of cleanliness and hospitality. We will also be working on your observations and you can have a fantastic stay next time. We thank you so much for your business and we look forward to your next visit.
Rating

haydensmallfry, wrote review 22/11/2020

40th birthday

This hotel was really great. Masks required which was a great safety precaution. Our room was amazing. We were upgraded to a king suite which was really nice. A little off the beaten path location but... more

Owner Response
Tina M, General Manager at Best Western Old Mill Inn, responded to this review
Hi haydensmallfry, Thank you very much for your kind review and recommendation. We are delighted that you enjoyed your stay and appreciated our place. Thanks for rewarding our efforts in providing the best service to our guests. Looking forward to welcoming you soon.
Rating

heroff2020, wrote review 15/11/2020

Unsafe

Strange entrance. Have to go through other parking lots to get to hotel. Homeless man hanging out by the bushes and the many cameras placed around outside should of tipped me off not to stay. But gave... more

Owner Response
Tina M, General Manager at Best Western Old Mill Inn, responded to this review
Dear Valued Guest, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. I regret to hear that you weren't impressed with our rooms cleanliness and the surrounding environment. Rest assured that there will be no harm that will come to our guest as we ensure strict security for everyone's safety. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.