Clean & Quiet
06/04/2018 joyclark5, Little Rock, Arkansas
Took a bit to get registered, even though we’d already supplied appropriate information before arriving. Nice lobby, and had an elevator, which not all two story motels have. Room was large and clean.... more
Took a bit to get registered, even though we’d already supplied appropriate information before arriving. Nice lobby, and had an elevator, which not all two story motels have. Room was large and clean. Bed was comfortable, but all the pillows were the same, so if you didn’t like them, too bad. Bathroom was a bit small. Towels were not top quality, thick enough, but scratchy. Only had two bath towels, and one bar of bath soap. Don’t know why hoteliers do not understand that women need a towel for their hair, and another with which to dry. Also, I don’t share my bath soap with anyone. If there are two people in the room, you need two bath bars. Breakfast was standard fare, coffee was lukewarm. This was quickly remedied when I informed them, but it had been that way for quite some time, because hubbs brought me coffee to the room, and it wasn’t hot. For the price, pretty good overall. less
Ronak_Kothari_Aquila, Guest Relations Manager at Best Western Okmulgee, responded to this review
Thank you for your review. We appreciate your business.
Your comments regarding your stay have been communicated to upper management and ownership to ensure that we do try to incorporate the amenities that you have mentioned. We are always trying to better our property and we take your comments very seriously. Again, we thank you for your recent stay with us and we look forward to welcoming you back soon!