Best Western Okmulgee

I originally booked the hotel for 2 nights but I was grossed out as soon as we walked into the room. The blankets had stains and there were bugs on the bed and carpet. The front desk clerk said I would be refunded but the Manager Raj wouldn't authorize the refund. I called Raj for days while she dodged my call. When she finally did talk to me, she put her desk clerk on the phone (maybe it was her daughter) and she continued to yell at me and called me a liar. I have pictures but they didn't want to see them. They were very unprofessional and rude! will not recommend this hotel. The advertisement pictures were not what their rooms actually looked like. less

I stayed here for business. I only stayed one night, but the staff were very nice and helpful. I had all of the amenities that I needed. Clean sheets, towels, travel sized shampoo/conditioner/lotion, and coffee were provided. The only complaint I had was that the hallway smelled like smoke because there are smoking rooms on that floor, but the room that I stayed in did not smell like smoke, so I was overall satisfied with my stay. less

This hotel is my home away from home. I come for business and usually for an extended stay. The rooms are clean and modern. The staff is very friendly and courteous. The manager made me sandwiches for lunch and even fed me dinner. These people are so nice. With my job I have literally been all over the country; and I must say these are the friendliest people/staff that I have encountered thus far. I will continue to stay here every time that business or travel in general brings me here. My dogs love it too. Way to go Best Western Okmulgee! Keep up the good work. See you next time. less

My family was moved into three separate rooms due to prior issues in the rooms. When asked for any type of DISCOUNT, the manager began raising her voice and pointing the finger at my family. Screaming and being extremely unprofessional. We had to walk away from the situation because $8.00 isn’t worth it. I will never stay at this Best Western nor any of my family or friends. We will spread the word on Facebook and google reviews. These people need to realize you cannot treat your customers like this. less

Stayed only one night. Friendly front staff. Pet friendly so be prepared for pets barking and crying in the middle-aged of the night as the hotel has poor sound insulation. People walking the calls and banging on doors could be heard very clearly as if they were standing in the room. Some amenities were already ripped open in the room. Wifi was good. less