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Best Western O'Hare North/Elk Grove Hotel

AAA - 2 Diamond

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Stuck in a layover? Flight cancelled? Relax in the comfort of your own hotel room instead of waiting hours at your gate. Take a quick nap, watch some TV, or bust out the laptop and use the hotels fiber-optic Wi-Fi. If you value convenience and simplicity, sleep happy at our Best Western. Located just 5 miles from ORD, we offer a complimentary on demand 24/7 shuttle.

Let us take a few things off your plate, so you can focus on the important things! With a HOT breakfast, fiber-optic Wi-Fi, business center, fitness center and our Corner Store - weve got you covered. Our All- Star staff awaits you. Book now and save!

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Location

100 Busse Road
Elk Grove Village
Illinois
60007-1624
United States
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call +1 847-593-8600
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 60007-1624

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Address
100 Busse Road
Elk Grove Village
Illinois
60007-1624
United States


What's nearby?

Recreation

  • 12 mile(s) from Chicago

  • 3 mile(s) from Rosemont

  • 3 mile(s) from Schaumburg

  • 10 mile(s) from Franklin Park

  • 7 mile(s) from Hoffman Estates

  • 8 mile(s) from Palatine

  • 5 mile(s) from Arlington Heights

  • 2 mile(s) from Mt. Prospect

  • 5 mile(s) from Des Plaines

  • 7 mile(s) from Schiller Park

  • 2 mile(s) from Illinois Tool Works Inc., ITW

  • 2 mile(s) from FedEx

  • 6 block(s) from Siemens

  • 1 mile(s) from Kuhn + Naggel

  • 5 mile(s) from DePaul University

  • 4 mile(s) from Roosevelt University

  • 4 mile(s) from Robert Morris University

  • 6 mile(s) from Harper College

  • 5 mile(s) from Oakton Community College

  • 2 mile(s) from Maine West High School

  • 3 mile(s) from Elk Grove High School




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 409 traveller reviews
Rating: 5 112
Rating: 4 127
Rating: 3 81
Rating: 2 42
Rating: 1 47
Rating

Not friendly :(

09/06/2019 un_beatable_duo, Navarre, Florida

We checked in around 330-400pm on 6/8 the lady at the front desk was friendly but we came back around 1:30 am after our show and there was a new lady who seemed annoyed that we asked her to switch our... more

Owner Response
Michelle S, General Manager at Best Western O'Hare/Elk Grove Hotel, responded to this review
Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey regarding your recent stay at our Best Western Hotel. Please accept our heartfelt apology for the level of service you encountered with our front desk. We do spend a tremendous amount of time and effort training our staff members on how to produce a positive guest experience. It is therefore disheartening when we fail to do as we did in your case. We have shared your feedback with the appropriate hotel team members to ensure that this was an isolated issue and that it is corrected moving forward. If you would like to contact me directly to discuss your stay further, you can reach me by calling the hotel directly. We are very proud of our hotel and the services we provide, and would love a second chance to showcase this to you. Kind Regards, Michelle S. Property Manager
Rating

Eh

08/06/2019 abcdefghijklmat, Fulton, Missouri

Pros: Friendly staff, good shuttle drivers, good breakfast Cons: workout room not great, tv often showed "no signal". Not great but also not horrible Its a standard hotel, nothing great, but not th... more

Owner Response
Michelle S, Manager at Best Western O'Hare/Elk Grove Hotel, responded to this review
Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey. We accommodate many guests each evening, many of which are traveling from O'Hare International Airport - and we try very diligently to make each guest's stay a pleasure. The typical 5 star hotel services such as 'mints on pillows' is represented at our property by our outstanding customer service and staff. But, it's only through your eyes that we can accurately assess the quality of that service we provide. We very much enjoyed having you as our guest, and would welcome the opportunity to be at your service any time you might be in our area. Kind Regards, Michelle S.
Rating

Parked & Slept For Playa Del Carmen

04/06/2019 ScottSall, Fitchburg, Wisconsin

We stayed here on a park/sleep/fly deal at the beginning & end of our vacation trip. It was our second time staying here, the first time was several years ago when it was a Quality Inn. It's a basi... more

Owner Response
Michelle S, General Manager at Best Western O'Hare/Elk Grove Hotel, responded to this review
Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey regarding your recent stay at our Best Western Hotel. Please accept our heartfelt apology for the level of service you encountered while you had an extended wait at the airport. We do spend a tremendous amount of time and effort training our staff members on how to handle issues resulting in a positive guest experience. It is therefore disheartening when we fail to do as we did in your case. We have shared your feedback with the appropriate hotel team members to ensure that this was an isolated issue and that it is corrected moving forward. If you would like to contact me directly to discuss your stay further, you can reach me by calling the hotel directly. We are very proud of our hotel and the services we provide, and would love a second chance to showcase this to you. Kind Regards, Michelle S. Property Manager
Rating

Service with a smile :)

14/05/2019 whereismydeal,

I needed a restful night and a good breakfast before a long flight to London and I got both and more at the Best Western O'Hare/Elk Grove Hotel. The bed was comfortable and breakfast was ready at 6am,... more

Owner Response
Michelle S, General Manager at Best Western O'Hare/Elk Grove Hotel, responded to this review
Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such positive feedback! We very much appreciate and value your comments and have shared them with our team. We are very proud of our hotel and the services we provide, and we are very glad to know you enjoyed your stay with us. We are looking forward to providing you the same pleasant accommodations and service any time you might be in our area. Kind Regards,
Rating

Sorry, my money walks!!

14/05/2019 tansandy, wisconsin

Have been staying at this hotel for years. Stayed here before Best Western took over. Probably stay 4 to 5 times a year. Always enjoyed the stay. We always stay and use the park, sleep, fly package. W... more

Owner Response
Michelle S, Manager at Best Western O'Hare/Elk Grove Hotel, responded to this review
Thank you for taking the time to review our property, feedback like yours helps us to improve. I am so sorry to hear about your difficulties with our front desk. I agree we should have done a much better job of making sure these issues were handled correctly. Anytime we are unable to satisfy a guest it is our responsibility to make improvements so other guests do not encounter the same situation. Unfortunately we do not the space for 23 days of parking we apologize for the inconvenience that may cause. Again, I apologize that we failed to take care of you as we should have. Kind Regards,