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Best Western O'Hare/Elk Grove Hotel

AAA - 2 Diamond

Rooms & Rates

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The beautifully and freshly renovated guest rooms at the Best Western OHare/Elk Grove Hotel have your convenience in mind. Reliable, fast Internet and a complimentary full hot generous breakfast are just a few of the amenities that we offer. We offer Sleep and Fly Packages and 24-hour shuttle service from Chicago OHare International Airport (ORD). Call hotel direct for details. The hotel is conveniently located in the heart of Chicagoland.

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Location

100 Busse Road
Elk Grove Village
Illinois
60007-1624
United States
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call 847/593-8600
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 60007-1624

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Address
100 Busse Road
Elk Grove Village
Illinois
60007-1624
United States


What's nearby?

Recreation

  • 12 mile(s) from Chicago

  • 3 mile(s) from Rosemont

  • 3 mile(s) from Schaumburg

  • 10 mile(s) from Franklin Park

  • 7 mile(s) from Hoffman Estates

  • 8 mile(s) from Palatine

  • 5 mile(s) from Arlington Heights

  • 2 mile(s) from Mt. Prospect

  • 5 mile(s) from Des Plaines

  • 7 mile(s) from Schiller Park

  • 2 mile(s) from Illinois Tool Works Inc., ITW

  • 2 mile(s) from FedEx

  • 6 block(s) from Siemens

  • 1 mile(s) from Kuhn + Naggel

  • 5 mile(s) from DePaul University

  • 4 mile(s) from Roosevelt University

  • 4 mile(s) from Robert Morris University

  • 6 mile(s) from Harper College

  • 5 mile(s) from Oakton Community College

  • 2 mile(s) from Maine West High School

  • 3 mile(s) from Elk Grove High School




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 397 traveller reviews
Rating: 5 108
Rating: 4 123
Rating: 3 79
Rating: 2 41
Rating: 1 46
Rating

One night stay after a long flight to O'Hare

08/02/2019 Sivadasan M,

The hotel itself is fair, the room is clean and comfortable. The negatives are its not close to anything if you get there late on a bitter cold day. Your options are just phone order to couple of plac... more

Owner Response
Michelle S, General Manager at Best Western O'Hare/Elk Grove Hotel, responded to this review
Thank you for taking the time to review our property, feedback like yours helps us to see what areas we are doing well in, and highlights what areas can use improvements. I am very sorry to hear about your difficulties regarding our shuttle service and the room accommodations. I agree we should have done a better job with your accommodations and service. Your experience will be discussed at our Management Meeting to ensure we handle situations like yours expeditiously. I do apologize that we failed to meet your expectations. Customer service is our top priority, so we were very sad to hear that you were unhappy with your experience. I assure you that we will take the appropriate steps to correct this issue. We do hope someday you will allow us another chance to provide you with superior accommodations and service.
Rating

Exceeded my expectations

03/02/2019 Llora W,

Property was clean, well furnished, well maintained. Room was lovely; great bed and linens, excellent shower/bath room. Appreciated the staff starting breakfast early so those of us on the first sh... more

Owner Response
Michelle S, General Manager at Best Western O'Hare/Elk Grove Hotel, responded to this review
Thank you so much for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such positive feedback! We very much appreciate and value your comments and will share them with our team. Your survey responses will serve as encouragement to all our staff as we try very diligently to continually improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience and we hope your next visit with us will be even more pleasant than the previous one. Kind Regards, Michelle S.
Rating

Smart Choice

29/01/2019 milan s, Bloomingdale, Illinois

Excellent choice with price, location & free airport shuttle as priorities ... friendly knowledgeable staff, a very good value. Consider if you’re traveling from O’Hare airport or other nearby activi... more

Owner Response
Michelle S, General Manager at Best Western O'Hare/Elk Grove Hotel, responded to this review
Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such positive feedback! We very much appreciate and value your comments and have shared them with our team. We are very proud of our hotel and the services we provide, and we are very glad to know you enjoyed your stay with us. We are looking forward to providing you the same pleasant accommodations and service any time you might be in our area. Kind Regards, Michelle S.
Rating

Bad service

27/12/2018 Judithtours, Iowa City, Iowa

Room was ok for the price. Breakfast was very very basic. Lady at check in counter was rude, did not even greet us for a few minutes when we were standing in front of her and waiting. We booked two ro... more

Owner Response
Michelle S, General Manager at Best Western O'Hare/Elk Grove Hotel, responded to this review
Thank you for taking the time to review our property, feedback like yours helps us to see what areas we are doing well in, and highlights what areas can use improvements. I am very sorry to hear about your difficulties regarding our shuttle service and the room accommodations. We should have done a better job with your accommodations and service. Your experience will be discussed at our Management Meeting to ensure we handle situations like yours expeditiously. I do apologize that we failed to meet your expectations. Customer service is our top priority, so we were very sad to hear that you were unhappy with your experience. I assure you that we will take the appropriate steps to correct this issue. We do hope someday you will allow us another chance to provide you with superior accommodations and service. Kind Regards, Michelle S.
Rating

Road trip overnight stay

20/11/2018 you-and-me-2015,

Same day reservations with no issues. Staff friendly and helpful. Modern decor throughout the property. Room is clean however little insulation between rooms ... can clearly hear conversations in t... more

Owner Response
Michelle S, General Manager at Best Western O'Hare/Elk Grove Hotel, responded to this review
Thank you so much for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such positive feedback! We very much appreciate and value your comments and will share them with our team. Your survey responses will serve as encouragement to all our staff as we try very diligently to continually improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience and we hope your next visit with us will be even more pleasant than the previous one. Kind Regards, Michelle S.