Best Western of Wise

Our family comes back to Wise for get-togethers 2-3 times a year. We always stay at the Best Western Wise. The rates are reasonable and the staff is like family too. If you want biscuits and gravy for breakfast, you don't have to leave. Just serve yourself and enjoy the friendly atmosphere. This BW is also situated just off the Country Music Highway, right in the middle of the Appalachian Mountains. Beautiful scenery is right outside the door. less

My wife’s family has a reunion every year in Wise. The family all stays here. They work with us and allow us to use the breakfast area to gather in the evenings after our festivities. The desk staff and housekeeping are top notch. Give them a try if you are in the area less

Did the extra miles to go to a Best Western but what a disappointment Front desk clerk could not have been more unpleasant and non caring to any of our questions and needs. Did not care that we were platinum members and certainly did not care that we were Hog members. Asked her if they had a bike wash station and she just answered that she did live im the area and did not even know that BW offers that service at most of their hotels. Room toilet had been used. Bed was clean and confortable. Breakfast place was clean and good less

My daughter and I had a very comfortable stay here. Everything is as I had expected. Staff was very friendly, beds were very comfy, rooms very clean. We didn't use the pool but it looked clean and appropriate. If I was looking for a down side-there was evidence that the roof had leaked previously, not a problem for me 😊 The price was reasonable. We will definitely stay here again. less

The only good thing I can say about this hotel is that the staff is very nice. I don't remember requesting a smoking room, but that is what I was given. I bought a can of Lysol to try and get rid of some of the smell, but it didn't really help. The room smells like a bowling alley from the 1970's. So beware if you book this hotel, the smoking room selection is at the top of the list. There was no refrigerator or coffee maker in my room as was advertised. I did not bother to ask for a refrigerator or coffee maker since we are only staying one night and the hotel is sold out for the night. Not worth getting frustrated. Honestly, this is the first bad review I have ever written and I travel a lot. If you book here, make sure you ask for all of the amenities that are important to you. The pool looked nice, but I did not use it. Just can't wait to check out tomorrow morning. less