Best Western Of Walterboro

1428 Sniders Highway, Walterboro, South Carolina, 29488-8417, United States
based on 726 reviews Trip Advisor Logo
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Best Western Of Walterboro

Dear Valued Guest, Welcome to Best Western Walterboro. Thank you for the opportunity to serve you. We want you to know that we are monitoring the pandemic situation closely. keeping those who are affected in our hearts and are listening carefully to show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1428 Sniders Highway, Walterboro, South Carolina, 29488-8417, United States

Reviews of Best Western Of Walterboro

Traveller Overview:
3.5 Rating: 726 reviews
Excellent 27%
Very Good 34%
Average 17%
Poor 10%
Terrible 10%
Rating

Marcia C, wrote review 30/07/2021

The worst hotel experience I have ever had

MOLD in the outside corner of the shower, stain on the bed runner, dust on the lamps and shades, stain marks on the inside of the Bathroom door Are you kidding me... they balled me out for not report... more

Owner Response
Abram Fitzgerald Brown Jr, General Manager at Best Western of Walterboro, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843-538-3600. Sincerely, Abram Brown Jr, CFDM Interim General Manager Best Western Of Walterboro
Rating

Outlanders, wrote review 26/07/2021

Very dated hotel- suffering from staff shortages like the rest of the US

West facing, pet friendly room, curtains lefft open and air not turned on. front desk advised it is NOT their policy to have A/C on even with a reservation- NOT TRUE. Room remained intolerably hot for... more

Owner Response
Abram Fitzgerald Brown Jr, General Manager at Best Western of Walterboro, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843-538-3600. Sincerely, Abram Brown Jr, CFDM Interim General Manager Best Western Of Walterboro
Rating

creditman277, wrote review 20/07/2021

Clean but needs updating

Needed a place to sleep on a trip from NY to Florida on the I95 corridor. Spent no more than 15 hours in the hotel. Room was clean, shower ok. Could not understand why our Best Western $20 coupon fr... more

Owner Response
Abram Fitzgerald Brown Jr, General Manager at Best Western of Walterboro, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Abram Brown Jr, CFDM Interim General Manager Best Western Walterboro
Rating

jcvolt, wrote review 19/07/2021

Great for pets

I stay here every time I make this trip. I like the rooms, There is plenty of well kept grass for pets and the breakfast is usually pretty good. Staff is friendly and it is generally hassle free and p... more

Owner Response
Abram Fitzgerald Brown Jr, General Manager at Best Western of Walterboro, responded to this review
Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Abram Brown Jr, CFDM Interim General Manager Best Western Of Walterboro
Rating

Sunshine15687490141, wrote review 17/07/2021

Do not recommend

We chose this hotel because it was pet friendly and apparently so did a lot of other people because everyone we saw had a dog. Upon arrival, I got a bad feeling as I walked into the lobby and heard a ... more

Owner Response
Abram Fitzgerald Brown Jr, General Manager at Best Western of Walterboro, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843-538-3600. Sincerely, Abram Brown Jr, CFDM Interim General Manager Best Western Of Walterboro