Not the Best, improvements can be made
06/02/2019 BigIsh, Madelia, Minnesota
The room itself was comfortable. The staff was courteous but not attentive to requests. Breakfast I feel did not have even the basic staples. It lacked hot food ie: waffles or pancakes, fresh eggs,... more
The room itself was comfortable. The staff was courteous but not attentive to requests. Breakfast I feel did not have even the basic staples. It lacked hot food ie: waffles or pancakes, fresh eggs, biscuits, gravy and or bacon and sausage. I did have hard boiled eggs. I inquired at the front desk that the shower head was not working properly. Water was coming out like a forceful at the shower head and by the time it reach the body to rinse soap of it was like a fine mist. Management did not bother to follow up with my concern. This the third time I have stayed at a Best Western brand hotel that it was not adequate. I have stayed at other Best Western hotels and they served a basic breakfast of hot food like waffles, biscuits and gravy, bacon and sausage. It is possible that this hotel can do the same.
There are other national brand hotels in Huron, SD that I feel have the basic breakfast components correct. The Wi-Fi was not very good either. But that is true for most hotels.
I could easily stay here again if breakfast is better and the water coming from the shower head was better. The rates are reasonable and consistent with the other hotels in the area.
Big Ish less
BestWesternHotels, Corporate at Best Western Of Huron, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts