Best Western of Hartland

10087 M-59, Hartland, Michigan, 48353, United States
based on 269 reviews Trip Advisor Logo
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Best Western of Hartland

Travelers come from around the country to be surrounded by bountiful beauty near this Hartland, Michigan hotel where the guest always comes first.

The Best Western of Hartland provides spectacular accommodations at a very competitive price.
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western of Hartland

Traveller Overview:
4.5 Rating: 269 reviews
Excellent 57%
Very Good 26%
Average 8%
Poor 3%
Terrible 3%
Rating

Odyssey712818, wrote review 03/12/2019

Excellent

A great hotel! You can’t beat the value , location and the breakfast of the Best Western. Front desk is always friendly and helpful . The Amenities : Fridge, hairdryer and coffee pot is great to hav... more

Rating

23Skidooo, wrote review 21/11/2019

Another Great Stay

I have yet to have an experience here that was less than fantastic. Clean, modern, great breakfast, fresh linens and towels. Service, as always, above and beyond. Located in walking distance of anythi... more

Owner Response
Brandon S, General Manager at Best Western Of Hartland, responded to this review
Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at (810)632-7177.Thank you again for taking the time to leave a review regarding your stay. We appreciate your loyalty to our brand.
Rating

Chris D, wrote review 21/11/2019

Improperly charged

The trip was uneventful, the hotel room was fine. But after I had checked out and headed home, a charge for $150 appeared. When i asked about the charge they had said I was smoking in the room. Thi... more

Owner Response
Brandon S, General Manager at Best Western Of Hartland, responded to this review
Hello, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If you can please contact the property at 810-632-7177 and ask for Brandon to discuss in further detail, I will be expecting your call as I cant find your contact info I the reservation. Looking forward to hearing from you.
Rating

tglombo, wrote review 15/11/2019

Great Hospitality from a Hospitality Professional

Yesterday, we had a very unfortunate accident in our apartment that caused a fire and forced us off premise to find other accommodations. It was pretty late at night, around 10pm, and I was in a full ... more

Owner Response
Brandon S, General Manager at Best Western Of Hartland, responded to this review
Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at (810)632-7177.Thank you again for taking the time to leave a review regarding your stay. We appreciate your loyalty to our brand.
Rating

Curtis K, wrote review 10/11/2019

Along the highway on our trip

This Best Western is very clean, from the front desk area, the dining area and the rooms as well. Clean carpet, spotless bath area. Rooms are nicely updated with attractive artwork on the walls. Good ... more

Owner Response
Brandon S, General Manager at Best Western Of Hartland, responded to this review
Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at (810)632-7177.Thank you again for taking the time to leave a review regarding your stay. We appreciate your loyalty to our brand.