Harbor Springs is not Best Western country. It may be the gem of Michigan's lakeside towns, a village of such timeless vintage charm of well-groomed cottages, clubs and associations that it permits its visitors to stare, but not share in its heritage of family privilege and privacy. Its handful of small resorts and overnight accommodations seem to offer their own boundaries, in their own way reminding their guests that they will always be and don't smell the flower boxes.
No one really knows why a Best Western ended up in such stuffy surroundings. But its own guests may feel lucky that it did. Located just outside the town beside a two-lane highway that also serves as the village main street, this place is so filled with its own unguarded warmth and hospitality that its visitors feel truly welcomed and not just spectators along a parade route. TA reviewers know that's never easy anywhere: it may have something to do with a couple of family generations who actually live in their adjoining compound year-round and visibly spend their time greeting guests and puttering around the place. They actually treat the hotel as if they owned it, which of course they do; although never in need of a facelift, it recently got one anyway, and the immaculate, fully-equipped rooms are beautifully redecorated in a tailored Sheraton style, like studio apartments. Any land in Harbor Springs is so valuable that even the most imposing bayside cottages sit within a few feet of their neighbors, but this BW has six acres of its own parkland with a courtyard, children's playground, a nicely maintained fitness center, laundry and a community-size indoor pool (remember there are winters and chilly seasons up here, too). The patriarch glad-hands every guest and clearly enjoys his tractor rides around his property like any gentlemen farmer. In short, it is just a restful pleasure to be a part of such scenery. You can always see the sights in town (which now includes a new three-screen movie theatre and all the fudge and ice cream shops you could ever wish for), but this place is always like coming home. There are some advantages in keeping things simple: its roomy wings are still only one-story with walk-up front doors, a welcome return to original motel layouts and a relief from having to navigate through lobbies, steps and elevators.
Any complaint in this setting would have to be minor. And so it is: the continental breakfasts are still free, of course, but they are behind other Best Westerns which are now offering just the bare-bones continental, but plentiful, fresh and varying fare too. A Jimmy Dean microwave sausage biscuit is not the best way to start the day. And a tissue box should be in the bathroom, not on a work desk. Such petty points should not keep you from returning to this spot any time your travels take you to the tip of Lake Michigan. less
MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words and for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! We are happy you enjoyed your stay with us and always take into consideration any and all comments and suggestions our guests make - to ensure we are keeping up with our guests' requirements and trends. When ready to return to Harbor Springs, give us a call and we will set up your reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!