Outstanding Hotel, Staff, price and experience
09/07/2017 N249KPdouglasc, Boynton Beach, United States
Hi, I do not normally write reviews and when I do they are typically negative to help improve service. In this case, it's completely reversed. I happened upon the Best Western in Clewiston by chance... more
Hi, I do not normally write reviews and when I do they are typically negative to help improve service. In this case, it's completely reversed. I happened upon the Best Western in Clewiston by chance. There are many choices in this area. I found the hotel, the amenities, the service, the room and mostly the staff to be simply top notch. Particularly the manager, Vivian. Always working hard and very friendly and accommodating. Vivian's positive and professional approach has resonated with all her staff. From the front desk staff such as Vanessa and Jesus, to the housekeepers. Everyone is smiling, friendly and the very few times I needed help with something, they were there and took care of my needs immediately, The price for this wonderful stay is incredibly reasonable and the service, in my humble opinion, rises above a Hilton. I say this because at a Hilton, you can see the assistance is not necessarily real. They do it because they are expected to. At this Best Western, they do it because they WANT to help. There is a difference to me. Better people help and smile because they enjoy their jobs. Great place. You will not be disappointed. less
GWEN T, Guest Relations Manager at Best Western Of Clewiston, responded to this review
We are so pleased we were able to break your cycle of no reviews and exceed your expectations. Thank you so much for taking the time to share your stay with us. We are so happy you found our staff and our rooms to be just perfect for you.