Don't pay extra for the "courtyard" view.
15/02/2017 marklisabrown, Lowell, Michigan
I told my husband that we were not going to stay at some cheesy motel on our overnight trip to Frankenmuth. So, I booked a medium-priced room at the Best Western and paid a little extra for the "cour... more
I told my husband that we were not going to stay at some cheesy motel on our overnight trip to Frankenmuth. So, I booked a medium-priced room at the Best Western and paid a little extra for the "courtyard" view. When we pulled in, I was so disappointed. The hotel is right next to the highway and is surrounded by concrete in every direction. The parking lot is big enough for several semi-trucks. The "courtyard" is nothing more than a patch of grass with a few trees overlooking the rest of the parking lot. The lobby was nicely remodeled, but our rooms were nothing to write home about.
Also, I would recommend passing on the free breakfast. Instead, take a short drive into Frankenmuth for The Horizon crepe at La Crepe De Jour (fantastic!).
The hotel is close to Birch Run Outlet Malls, and a short distance to Frankenmuth; but, if it's shopping you're visiting for, then choose the Comfort Inn (it's right next to the outlet mall).
Needless to say, as a Best Western Reward Member, I was very disappointed as it reminded me of a cheesy motel. less
BWBRCustomercare, Director of Sales at BEST WESTERN of Birch Run/Frankenmuth, responded to this review
I would like to apologize for your recent experience you encountered during your stay. Unfortunately our facility is currently under renovations and is expected to be completed in the spring along with the landscaping around the whole property. We still are working on our Breakfast and do appreciate your input. We do hope to see you and your family once the renovations are done in the spring. The property will then become a Best Western Plus and offer plans to offer a new and wonderful experience to all of our guests.
Thank you for your response, and we all do hope that you and your family will see us again soon!
9087 Birch Run Rd.
Birch Run MI 48415