Good value, great breakfast, close to outlets
21/02/2018 Licorice1969, London, Canada
We stayed here for a long weekend shopping trip over the Canadian Family Day Weekend. The location is very convenient for the Outlet mall, as well as a Meijer nearby for essentials. We've stayed pre... more
We stayed here for a long weekend shopping trip over the Canadian Family Day Weekend. The location is very convenient for the Outlet mall, as well as a Meijer nearby for essentials. We've stayed previously at the America's Best Value which is almost next door ... but decided to give the Magnuson/Best Western a try since it was less expensive. We didn't regret our decision whatsoever. The room was clean and had most amenities (no mini fridge, which would've been nice, but not a deal breaker). The breakfast was great - scrambled eggs, home fries, 2 kinds of meat, buscuits, waffle makers and then your typical continental stuff. They were quite busy and understaffed at times (waitress service to your table for coffee/juice) but nothing that would spoil your breakfast, in my opinion. Overall, it was a very comfortable stay and I've already booked again for another shopping trip over Easter weekend. Only 2 suggestions - mini fridges would be nice, and the heater in our room ran 24 hours, which made it a little dry and too warm at times - but I couldn't figure out how to turn it off. less
BWBRCustomercare, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this review
We are so happy to hear our staff provided you with excellent customer service. In the future should you have any requests or concrns please do not hesitate to contact the front desk and we will do whatever we can to ensure you have an enjoyable stay with us! We look forward to having you stay with us again soon!
Customer Service Supervisor