Desk clerk super nice but couldn't help me get room locale I wanted or something like it. I'd reserved a suite weeks before but couldn't put me in one I wanted nor could she describe the setup of the alternatives so I had to choose blindly.
(Very hard to be on 2nd floor, 2 women & 8 mo old baby & my very bad knees. No cart at that back entrance, us w lots of luggage and had to park far.) When I checked out next day clerk kindly asked how stay was, had to say the 2 huge gatherings (wedding & reunion from what I understand) partied loud till at least 3 a.m. We got little sleep, baby wakened over & over, crying.
And told desk clerk room next door had TV super loud all night. She said I should have reported it but honestly that racket had to easily be heard throughout the building all night, especially by the pool I think, if even a single staffer was on duty. I don't like to report, don't need dozens of drunks mad at me (again, had my niece & her baby; we were in town to scatter my brother's ashes, feeling tender, didn't need any drama besides the night's revelry).
She said she was so sorry for the noise, I told her don't sweat it, we'd likely be back, we'd liked it there when we stayed 2 years ago when my mom died. I hated for her to feel bad but truth is, it was a very unpleasant stay. And beds not that comfy, When we all got home, we all slept all day Sunday.
Breakfast ticket taker severely depressed or something. She was sitting on stool, we were about first ones down, she morose, only word spoken was 'yes' when we asked was she the ticket taker (she could have greeted us and said I'll take your ticket, ladies!), didn't say good morning as I handed our ticket. Didn't bother to familiarize us, like, well, plates here, food there, made to order here, wouldn't have hurt her, we had a big fat baby to wag around and no one else was around, why not be helpful?
Thought plates etc. were out at buffet station, took me forever to find the plates and flatware back at open made to order window (flatware in a huge tangled mountain, hard to extract, comical digging them out, them clinging to each other's wrappers, ridiculous way to present them).
Hated the one meat, yucky links, everyone loves patty sausage and bacon, why serve those awful links, nasty. Love gravy and biscuits but that gravy was the worst. Niece got a pancake, she said it was all right. I ate only a bagel and cream cheese. Would have liked made to order omelet but people had crowded in pretty quick behind us and was hard for us to juggle baby and unorganized buffet plus lines.
I think my niece had to find and drag over the high chair herself, stool sitter might have offered directions to it at least. I wish all this weirdness hadn't happened when I had my niece and the baby with me, wouldn't have irritated me as much. Not a real family-friendly place, I guess. More of a drunks hangout these days perhaps. Well, I guess that's where the money is. less