Best Western of Alexandria Inn & Suites & Conference Center

So this has never been my first pick as a place to stay, but while driving cross country I was limited. HOWEVER... for only $89 a night plus buffet breakfast, my grandma and I stayed in an extremely clean suite in Alexandria, La and Tallahassee, Fla. I highly suggest BEST WESTERN anytime you need a place to stay on vacation. The buffet in Alexandria was amazing and very nicely displayed. I wish I would have taken a few pictures of it. Oh and the very nicely dressed, super friendly at the front desk the next morning was awesome! less

Our stay was excellent. One of the best hotels we have stayed at and the price is excellent. The hotel was clean, smelled clean, decor was great, employees friendly and concerned about our comfort and having every thing we needed. Beds were comfortable. Free breakfast was awesome, as good a restaurant and better than some.. We were here for Gumbo games for children with physical and visual disabilities. Acomaditions for a wheel chair were good. We will definitely stay here again. less

In the past I have highly recommended this hotel. However, since it has been taken over by new owners it has been going down. 1st - They use to have an additional promotion where you stay 8 stays at that hotel and you received one free night. without notice they stopped doing that and did not honor the 3 free nights I had already acquired. 2nd their breakfast use to be a real good breakfast. but since the new owners it too started to decline. 3rd - the towels they use even seem to be getting cheaper. 4th - Instead of give you a pre-packaged bar of soap they have installed dispensers ( even in the showers ). 5th - If these are things I can readily see, they are cutting corners in other ways as well. This was probably my last stay there. less

Worst hotel experience of my life. We checked in around midnight. The person at the desk spent about 20 minutes trying to figure out how to apply our gift cards and was unable to do so. We went to our room and I realized that we were not upgraded (I am diamond status) he also did not provide the internet password. I called the front desk but no one answered. I walked around the building alone at night to ask about this (it is not a safe area). When I mentioned he did not upgrade us he apologized but did not move us. I went back to the room to discover the handle had fallen of the toilet. I went back to the front to ask to be moved. He moved us, but then forgot to activate our keys so after walking to the back of the building we again had to walk back around to the front to activate them. When we were finally in our room we realized it had two beds instead of one. At this point, I was not going to move again. Nearly 2 hours later, we were finally in bed. Due to the fact we we were so tired and overslept we missed our plantation tour the next morning. I was also not provided with the "welcome gift" that diamond members are supposed to receive. The woman at the front desk the next morning was very helpful in adding the gift card and apologized. less

The front desk was nice enough to allow my family to enter my reserved rooms before I was able to join them since I was 5 hours away. up on my arrival I was pleased to learn that my family was happy in their rooms. On our second day our room access cards was premature deactivated. less