Best Western of Alexandria Inn & Suites & Conference Center

Exterior entry doors, received a call from someone claiming to be manager wanting personal information, was probably watching our room because they knew our room number. Front desk said this had been happening for 5 years, highly suspect. Gravy was completely disgusting, basically brown water, coffee pot in room was to dirty to use. Waffle maker at breakfast was filthy. less

Desk clerk even made arrangements for a possible guest coming in for a family reunion. Great room overlooking the pool and breakfast area. Food preparations were outstanding with a wide variety to choose from each morning and helped get each day off to a good start. Location was close to friends, relatives and other destinations during my trip. less

i hard a room reserved ahead of time,when we arrived the desk clerk had everything ready for us.the room was nice and clean,i used the internet with no problem check out was prompt.we have been staying at best western hotel for the past 8 years less

This property is right off the freeway and There are other hotels that you could consider, but For the money and extremely awesome breakfast and not to mention the courtyard/pool area was very nice. With this being a conference facility, there are little things you can do to make sure things are good. One of which is to make sure there are towels in the swimming area before jumping in. If not, just ask, no big deal, they can get pretty busy and towels get used fast. I've read other reviews and honestly I got nervous about coming, but I found out if there was anything I needed, I just asked, and they were more than willing to accommodate. Will defiantly come back.. less

Arrived at 2:30pm, did not see it was a 4:00pm check in. And 4:00pm is when we got in, it took 4 calls to finally book a room. When the desk says can you please hold, believe me, you are going to hold awhile. We had a group rate, but after 3 calls trying to book, I just booked thru Expidea which was higher, but it worked. Finally the manager called back and rebooked us. Upon our attempted check in I waited in line 30 minutes, just to be told we have no rooms ready come back at 4pm. This should have clued me in to go somewhere else, which they were all to eager to cancel our reservations, I was asked several times do you just want us to cancel you. Will never stay at another Best Western. less