Best Western Oceanfront

Nice small hotel, not worth the money they charged though. Pool is not that big and it seems they don't clean it on the daily basis. Breakfast was the same the whole time we was there. Workers were very helpful. less

The hotel rate quoted is only for the lowest priced night....not for the entire stay- that does not appear anywhere until you book the reservation and get the confirmation email. Incidentally- the email reservation quoted price was different than the actual price paid at check-out- it was only $3.19 more....but again...when is a price quote not a price quote...seems it is not when it's Best Western . I emailed customer service before my arrival about the room rates- they never responded- I called the 800 reservations line about the room rates and was told to contact the hotel directly- the hotel was unable/unwilling to do anything and referred me back to the 800 reservations line....uggh I completed an online "pre-check-in" to let them know I would be arriving between 2 & 4 PM- I actually arrived at 3:20PM and my room was not ready until 4PM. The front desk is frequently unattended- when they called to say the room was finally ready, I reported in at the front desk about 10 minutes later only to find no one there to check me in- had to wait yet again. Some of the desk staff are not friendly and are more about making excuses than about being accommodating. .The hotel sits right on the beach and the room is clean &the balcony overlooking the ocean is great. There was no phone in the room which I discovered when the TV remote died- walked down to the desk- which was thankfully attended this time & was given a working replacement. I did receive a generic "sorry...give us another try" email after completing the Best Western online review but I don't feel that addresses the fact that I feel "bamboozled" by their price advertising practices. Also- despite local ordinance requiring masking, many staff were not complying and they were not asking hotel guests to comply. less

Right on the beach. Hot breakfast even during Covid. Hotel was clean and I always felt safe...both from Covid and from strangers. Staff was always friendly. Room was bigger than expected and bedding was super comfy! less

Great location walking distance to several shops and restaurants and our favorite pizza place V's. We were in town for mayo clinic appt. and having an oceonfront room was very soothing and took our mind off why we were there.. less

I wanted a beach view hotel room for a 2 day family trip with my adult son. I was very surprised when we checked in it was fast and simple. The room was wonderful very clean everything including the channel changer had been cleaned. The view was exactly what I wanted. I also did not expect for the price we paid to have a in room safe, microwave, & mini frig. Breakfast was freshly cooked not just a box breakfast, due to COVID restrictions it was packaged for us to take to our room. I did not expect everything we got for the money we paid. less