Good Hotel, Better Customer Service
Dalhart is not a town to expect many lodging options. I selected this hotel because they had the best overall reviews + ratings. It's hard to maintain an older property. The management is dedicated to... more
Dalhart is not a town to expect many lodging options. I selected this hotel because they had the best overall reviews + ratings. It's hard to maintain an older property. The management is dedicated to keep everything up to the best possible standards. My room was exceptionally clean, everything was working and the beds were comfortable. My family and I had a great night's sleep. Don't expect a big breakfast due to COVID-19, but there were sufficient continental options. However, the highlight of our stay was a welcoming and thoughtful representative named Tempe who checked us in. Her attitude and demeanor were as nice as I have ever encountered and I would stay here again as a result! The room was a bit pricey, especially with a dog, but I wouldn't risk staying elsewhere! (Also, ask where the XIT Steakhouse is. You couldn't find a better meal in North Texas!) less
Brandi Creel, Guest Services / Front Office at Best Western Nursanickel Hotel, responded to this review
Dear David S,
This may sound very off, but I have to agree with you. I have worked very hard to find a group of individuals who work just as hard if not than I do on a daily basis. I cherish my staff and though we are short staffed continuously, those who are here and have been here take pride in what we do and as a team we are able to pull it all together daily. Ms. Tempi is the newest diamond to our crown and has continued to outshine us unexpectedly all the time. As you hear special Gems are rare and I think I have pulled them all from this area, and am touched by them aswell as hoiw much impact they all make on our guests. so this is more appreciated than your business. We love taking care of our guests and we hope to see you again on your next go around.