Airport Hotel. Perfect.
We had an early flight from East Midlands and we were travelling with two small children. Check in was fast, reception area welcoming, no disabled parking available, all full. Had to park across behin... more
We had an early flight from East Midlands and we were travelling with two small children. Check in was fast, reception area welcoming, no disabled parking available, all full. Had to park across behind The Diner and walk across. I recommend staff should check guests using the disabled bays as they did not have blue badges, so unfortunately disabled guests are left to park elsewhere. We had two interconnecting rooms, large, clean and comfortable. You could hear traffic noise but its a busy airport hotel so expected. less
Leanne C, General Manager at Best Western Nottingham Derby, responded to this review
Thank you for taking the time to leave us feedback regarding your recent stay with us.
I am pleased to read that the room met all expectations in regards to comfort, cleanliness and space.
In regards to disabled parking we do have 2 spaces at the front of the hotel and several spaces in the restaurants car park also. We do advise guests that park in these spaces to display their badge in the car. Going forward i will ensure the front desk team check this throughout their shift.
We hope you will stay with us again in the future.