Not improved much.
15/06/2019 alanl58_10, Bude, United Kingdom
I stayed here a few years back, and commented on a few things. First the lack of sandwiches at lunchtime, no change there; the poor choice of tv channels, well slightly better so a plus there; poor gr... more
I stayed here a few years back, and commented on a few things. First the lack of sandwiches at lunchtime, no change there; the poor choice of tv channels, well slightly better so a plus there; poor grouting in the shower - well that hasn't changed still grotty, worse the door to the toilet and shower would not close properly. WE asked for a room away from the M1, but were given one that was closest, not sure they understand what "away" means; however it was not all that noisey, so perhaps I complain too much! But the bed was comfortable even if we did not sleep very well, and the breakfast passable, so 3 out of 5. less
Leanne C, Manager at Best Western Nottingham Derby, responded to this review
Dear Guest, thank you for taking the time to leave a review of your recent stay with us. We do appreciate your feedback.
As you have noticed, the comfort of our rooms has been improved as all the rooms overlooking the motorway have now got triple glazing, very effective in blocking the traffic noise out.
We have also upgraded all our television sets to much bigger screens and offer all Freeview channels.
The next big improvement will be new bathrooms: we are just about to start the first sample one. It will take time but it will be done!
Thank you for your repeated stays at our hotel. We hope you will be back soon.