Good standard for the price
01/09/2015 holidayaddict51, Sowerby Bridge
We stayed here for one night using Tesco vouchers to pay for the stay. We were 3 adults in a room with a double and 2 single beds and the room was quite spacious. Nicely decorated in a modern style, t... more
We stayed here for one night using Tesco vouchers to pay for the stay. We were 3 adults in a room with a double and 2 single beds and the room was quite spacious. Nicely decorated in a modern style, the beds were very comfy and had good bedding. The shower was a bit old and needs replacing/ refurbishing but it was big and had a seat- very handy for washing lower regions. Everything was clean and well stocked but Wi-Fi was unobtainable. The room was very hot and in spite of doing everything the very pleasant girl on reception told us to do, we could not make it any cooler and it is too noisy to leave windows open while you sleep. With regards to tie noise, it is right next to the motorway but we had read the reviews and went prepared with ear plugs so actually slept quite well, apart from the heat.
Breakfast next day in the Grill at 27 was excellent. Good quality, well cooked and presented, plenty of choice and everything replenished regularly.
Not a bad choice for a quick stay and handy for both Nottingham and Derby. less
Leanne C, Front Office Manager at BEST WESTERN Nottingham Derby, responded to this review
Thank you for taking the time to leave us feedback regarding your recent stay with us.
I am pleased to read that the room was clean and the beds were comfortable during your stay.
In regards to the temperature of the room, none of our rooms come with air conditioning, therefore during Summer and warmer days we advise our housekeeping team to keep windows open before a guests arrival to keep the room cool and also provide fans in each room also. I apologise for any inconvenience this caused.
All rooms facing the motorway side are triple glazed in order to prevent any noise, alternatively we have rooms facing the non motorway side which are quieter.
I am disappointed to read that the WI-FI was not working to our usual high standard. I will address this straight away to ensure this does not happen again.
We hope you will stay with us again in the future.