Best Western Nottingham Derby

The staff at the hotel were fabulous, so helpful and friendly. The evening meal was excellent, perfectly cooked and the portions were very generous, good choice of hot and cold dishes for breakfast. The room was clean and comfortable. The restaurant is situated in another building. It was unusual to find the sink not within the bathroom. less

I had room 319 and my lads had room 320 320 was freezing all night as the heating didn't work. Reception was told but didn't seem too interested sadly. Apart from their room the experience was ok The breakfast was lovely and had a meal across the road which was also very nice less

This was my first time at best western and I was satisfied. The room was moderately clean and the receptionist was very friendly & helpful. Opposite the hotel is the restaurant which was fine in most aspects. Unfortunately the pillow in my room was incredibly uncomfortable and it took me a while to get to sleep for an early flight in the morning which wasn’t helpful. Best western won’t be my first choice. less

bit strange really. booked a family room.checked in, no 3rd bed! Then the poor lady on reception, who was run ragged, arrived with some bedding. We tried to make up the 3rd bed only to discover it was broken. So we had to swap room. Again, no 3rd bed. So again we got bedding ( from the poor lady ) and made up the 3rd bed ourselves. The room had it's windows open and was very cold. It seemed to take an age to warm up. Also, curious quirk, the basin is in the main room, and the shower and toilet on the other side of a sliding door. Just an observation, from a hygiene point of view, that people are opening and closing a door, having used the bathroom, without being able to wash their hands. less

we had a lovely quiet nights stay, the staff very helpful, bI booked the room direct and asked for a quiet room which we got, the food in the restaurant very nice too, very pleasant stay prior to an early flight from east Midlands airport, approx 15 mins away less