When my friend & I checked in on Friday night, room 102 my credit card would not work so I used a debit card, however it worked in Asda, Coop, Tesco Lidl & Toby Carvery. When we turned on the room light 2 were not working, towel rail in bathroom was broken, radiator was only fixed on one side, the dust on the top of the headboard was disgusting.
When we returned on Saturday evening our room key would not work, I went to the unnamed reception desk & waited almost 15 minuets for the lady to come back. When we were back in our room the TV cable was missing so I decided to use the phone to contact reception, however we had two phones but neither worked so I went to reception in my pj's when she came to check it was really missing I mentioned the phones to her & she shrugged her shoulders. I have raked photos if management would like to see them. less