Best Western Northwest Lodge

6989 S Federal Way, Boise, Idaho, 83716-9604, United States
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Best Western Northwest Lodge

Enjoy exceptional accommodations and great rates at this Boise hotel near Boise State University, Boise Municipal Airport, Simplot Food Group and more.

At the Best Western Northwest Lodge, were committed to providing exceptional customer ser
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
6989 S Federal Way, Boise, Idaho, 83716-9604, United States

Reviews of Best Western Northwest Lodge

Traveller Overview:
4.0 Rating: 751 reviews
Excellent 52%
Very Good 29%
Average 8%
Poor 4%
Terrible 4%
Rating

lovetotravel649, wrote review 27/05/2021

Nice, cozy, hotel at the south edge of Boise

This is a very nice hotel in a suburban setting close to Micron and easy access to the interstate. I had a quiet room and it was very clean. There are a few fast food restaurants close by however di... more

Rating

HappyFeet215, wrote review 17/05/2021

Don’t bother.

I hate writing negative reviews but this place deserves one. Don’t bother staying here. The walls are very thin. The heating and cooling system was unreliable. The channel reception sucked. The shower... more

Owner Response
Best Western North West Lodge, General Manager at Best Western Northwest Lodge, responded to this review
Thank you for leaving feedback. We would like to start off letting you know that we apologize for any and all inconveniences you encountered during your stay. We will have to speak to our staff and remind them about our customer service. We will make this better for future guests. I will also have my maintance team check the room you were in to fix any issue with the ac/heater. We hope you find a hotel that meets all your needs, as we have other BW around the area. We hope you have a great day and safe trip.
Rating

johnthebodiless, wrote review 16/05/2021

Recent road trip

The wife and I stayed at this BW plus during a recent 3 week road trip (this was near the end of out trip). Room was clean and comfortable, and the morning breakfast was pretty decent we thought (scr... more

Owner Response
Best Western North West Lodge, General Manager at Best Western Northwest Lodge, responded to this review
Thank you for staying with us we are very happy to know that you enjoyed your stay with us. We recently changed our cleaning chemicals, we apologize if they were not of your liking. I will pass this to our upper management so we can change back to odorless cleaning supplies.
Rating

Explore469945, wrote review 11/05/2021

Worst hotel experience ever

We had traveled the entire day and after 10 hours of driving we received a call at 9pm with only 20 minutes until we would have been arriving, saying that our reservation had been canceled. The manage... more

Owner Response
Best Western North West Lodge, General Manager at Best Western Northwest Lodge, responded to this review
We apologize for the cancellation, we tried getting you another room at a different hotel. You said no, at that point, we couldn't do anything. Our system failed when booking, we did not know this until late night. We understand how frustrating and unfair it is for a guest to go through this. We are talking with our techs and BW Corporate to fix these type of issues.
Rating

DMHLEH, wrote review 07/04/2021

Doesnt look like much from the outside, but...

Enjoyed our stay here. Bed was comfortable, the room was quiet and clean. The floor was vinyl plank which was a nice update (versus carpet.) The toilet and shower were separate from the sink which is ... more

Owner Response
Best Western North West Lodge, General Manager at Best Western Northwest Lodge, responded to this review
Dear DMHLEH, thank you very much for giving our property an opportunity. We are very happy to know that you enjoyed your stay and that we could accommodate you and your precious Shorkie! We hope to see you once again. Have a great day and safe trip.