Best Western Northwest Lodge

This is a very nice hotel in a suburban setting close to Micron and easy access to the interstate. I had a quiet room and it was very clean. There are a few fast food restaurants close by however dine in restaurants are about a 10 to 15 minute drive. I felt very safe in this hotel and the staff is very cordial. less

I hate writing negative reviews but this place deserves one. Don’t bother staying here. The walls are very thin. The heating and cooling system was unreliable. The channel reception sucked. The shower heads are stiff and difficult to move. And there was a smell of marijuana in the hallway. The front desk check in staff was not helpful. Usually you are greeted and thanked for being a member. Not so here. When I asked for them to write down the email address she blurted it out knowing that I didn’t have anything to write on. I had issues with redeeming reward gift cards and they didn’t even try to help. The buildings were hot. And in the morning, the side door wouldn’t allow me access back into the building, so I had to keep going back to the front of the building. The only positives were that the beds were comfortable and the night clerk was friendly and helpful. If any of this sounds acceptable, then you might enjoy staying here. Otherwise, support a different hotel while staying in Boise. less

The wife and I stayed at this BW plus during a recent 3 week road trip (this was near the end of out trip). Room was clean and comfortable, and the morning breakfast was pretty decent we thought (scrambled eggs, sausage and bacon and biscuits and gravy were the mains, as I recall). The only problem we had was the hotel is pretty far from the downtown area (roughly 6 or 7 miles), making it a good 20 minutes trip to our dinner reservation at Bitter Creek alehouse. Also, I gather this hotel is popular with pet owners. While we were told we were not staying in a designated "pet room," the room still smelled of perfumed disinfectant. Outside of those relatively minor problems, we enjoyed our stay at this BW hotel. less

We had traveled the entire day and after 10 hours of driving we received a call at 9pm with only 20 minutes until we would have been arriving, saying that our reservation had been canceled. The manager said there was a 'glitch' in their system and the hotel was overbooked. He did not help us with accommodations for the night elsewhere. We had to call many hotels as they were all booked and could not find a place that late and within an hours driving distance. It was very disappointing to travel all day just to find out you have no place to stay and there was no reason they shouldn't have called earlier. I hope nobody else ever has to go through what we did that night because it was the worst experience with a hotel I've had in my entire life. less

Enjoyed our stay here. Bed was comfortable, the room was quiet and clean. The floor was vinyl plank which was a nice update (versus carpet.) The toilet and shower were separate from the sink which is nice if one has to use the restroom and the other trying to use the mirror to get ready. We were on the first floor and the side door to take our little Shorkie out was very convenient. We would definitely stay here again :) less