Best Western Northgate Inn

Recently updated hotels, clean room, good wifi, air conditioning, with balcony facing main road, but good soundproof. 2 queen room a bit small, staff in breakfast room did a great job, smiling face, nice coffee, DIY waffle, sufficient supply. less

This is a very nice, clean hotel in Nanaimo, a city on Vancouver Island with a ferry terminal. It is extremely quiet, and rooms and beds are comfortable. They have good cable tv and good wifi. Rooms come equipped with safes, a fridge and microwave oven, and a coffee maker. Breakfast is excellent, including sausage, eggs, and waffles in a room with a view. The hotel is reasonably close to highways. less

The hotel is very convenient located ( just a few kilometers North of the harbor). We had a spacious room with a kitchen. The room was very clean. The staff was helpful and friendly. The guest laundry was clean and the detergent/ dryer sheets were for free. less

My family and I stayed here for 5 days waiting for moving company to move us into our home and an additional two weeks when we had our water leak and had to vacate the house. The staff have always been amazingly helpful, kind, polite and happy to accommodate. The rooms we stayed in were clean and large enough for our family to stay in. Our rooms had a jacuzzi tub as well as a regular tub. The breakfast was pretty good, my family has specific food requirements and they have several options and choices. EI: gluten free and dairy free options. The eggs and sausage are pre-made and have ingredients which do not coencide with our health but they also have hard boiled eggs. Points to note for other travellers. If you are a light sleeper do not get room 300. It’s door opens to the elevator and there’s a brights light that shines through the cracks of the door right to the bed. My wife is a light sleeper and everyone that used the elevator woke her up. Thankfully not many did. Though the room is awesome with a king size bed and lots of room to move in. Room 315 suite room - either the person sleeping in the suite beside were very loud or there is not much sound proofing between the two suites. Couldn’t hear the other person from the main part of the room but definitely from the suite. Only time was with this one person so I suspect they were overly loud. Room 215 suite room - I was worried we would hear the upstairs family in the suite 315 bouncing around but pleasantly this did not happen. This room is by far my fav. Extra suite with jacuzzi tub (girls actually want a bath before bed now) lots of cloths storage. Word of advice for parking, if you want out front get there early but I like the parking in the back (near the garden) because it’s close to the rooms we were in and there is always lots of parking there. Overall I am quite pleased with what my family has dubbed affectionately “our second home”. Thank you BW for making a painful situation less painful to deal with. less

Before our trip, we were deciding stay in nanaimo downtown or north nanaimo, read through a lot of reviews about how close to the mall and markets so we end up booking this one instead of Best Western Dorchester which made us feel the building is old. for the price we paid for 2 nights, its not cheap, so we were excited to enter the room, and its just a small room with a king size bed. the decor in the room is weird, there is a mirror right in front of the bed, the washroom is small. Anyway the staffs r nice and kind, the room is clean and the breakfast is ok, don't expect too much. we will recommend this hotel to first time visit friends, but we won't go back again. less