Best Western Northgate Inn

6450 Metral Drive, Nanaimo, British Columbia, V9T 2L8, Canada
based on 632 reviews Trip Advisor Logo
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Best Western Northgate Inn

For the safety and welfare of our guests and staff, our breakfast room, fitness center and business center are closed. Stay at this Nanaimo hotel in British Columbia offering comfortable accommodations convenient to Vancouver Island University and Wo show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
6450 Metral Drive, Nanaimo, British Columbia, V9T 2L8, Canada

Reviews of Best Western Northgate Inn

Traveller Overview:
4.5 Rating: 632 reviews
Excellent 50%
Very Good 37%
Average 7%
Poor 3%
Terrible 1%
Rating

cherielabrash, wrote review 29/08/2020

If you are looking for a place to lay your weery head this place is the best. You won't regrey jt

amazing customer service. Rooms were excellent and staff go above and beyond to make sure your stay is comfortable and enjoyable. We were traveling with our small dog they had a beautiful grassy patch... more

Rating

SAFETYPAUL, wrote review 20/08/2020

Don’t stay here unless you can sleep in bright daylight

So the ac light is so bright when it’s on and it’s at the top of the far wall. So bright it’s blinding, when you’re trying to sleep. And if it’s hot out and you need air conditions, not only is it t... more

Owner Response
Geoff Wallace, General Manager at Best Western Northgate Inn, responded to this review
We'd like to thank SafetyPaul for their review and we are sorry that we did not exceed their expectations. We only wish our guest would have reached out to us immediately with their concern as both concerns about the high efficiency, quiet, ductless unit would have been addressed. Rooms are set to a comfortable temperature with the LED lights set to off. Air flow direction and fan speed can also be modified. We urge anyone to reach out to our team so we can assist.
Rating

DBG2761, wrote review 18/08/2020

Excellent Stay

The welcome we received at this location and the service from the staff was stellar. I've never felt so welcome and at home. The front desk experience, the housekeeping. Everything was friendly and en... more

Rating

874dk874, wrote review 04/07/2020

Pleasant and helpful front desk

Overnight stay in the time of COVID - so lots of precautions being taken. Excellent front desk person who gave us good suggestions for local dinner options and a beautiful park 10 mins drive away. Sh... more

Rating

mrsgoggins2014, wrote review 21/06/2020

Very Friendly

Lovely Hotel, very friendly & helpful staff, rooms were very clean & furnished to a good standard. Excellent breakfast, coffee & tea making facilities in the room and in the reception area, reception ... more