Best Western Northgate is the best experience we have ever had at a hotel . we stayed over Christmas and we had forgotten to get potatoes on Christmas eve and by the time we remembered everything was closed , we had asked one of the staff at the front desk if they knew any where open and this is where it goes above and beyond what any staff had to do , one of the ladies at the desk asked how many we needed , she went home and grabbed about 5 pounds of potatoes for us so we could have them for Christmas dinner . it touched our hearts to the extreme , she made a Christmas that was a sad one ( recently lost my father in law ) a lot better. Thank you for your kindness it meant the world to us . less