Best Western Northgate Inn

Nice hotel with friendly staff. Close to restaurants and lots of shopping. The breakfast was okay but no fresh fruit options. Didn't get a chance to use the exercise room but it looked great at a glance. less

This hotel is located just outside Nanaimo and near the main north/south highway which made it very convenient for accessing the waterfront of Nanaimo without the traffic of the inner city. The entire staff was extremely friendly and helpful. Our room was clean and comfortable. less

I've stayed several times over the years at this hotel and I've never had a bad stay. The hotel has had a lot of money invested into it including a complete rebuild of the suites and lobby and the exterior. In my opinion this has been money well spent. The rooms aren't as big as some of the newer hotels, but they do the job well. I had a comfortable stay, excellent customer service and a good breakfast for two days. I'd recommend this hotel for business or personal travel. As a bonus, there are a handful of good restaurants nearby. My only quibble was that I had to fiddle slightly with the thermostat to get it to the right temperature so I put the sleep quality down one point. less

We stayed for one night and werr pleasantly surprised. The hotel is newly renovated, the room was spacious and comfortable. Breakfast buffet was good with some nice choices. The staff was great - upon checkout we even got som travel tips from Sabrina who told us what not to miss on our way down to Victoria. Due to its location near the highway you'll probably get to hear the cars passing by, especially with an open window. When you want to visit downtown Nanaimo, you might want to look for another hotel closer by, but when passing through the BW is a really good choice. less

Front desk staff were very friendly & professional. Check in was quick. Room was very clean. We used the exercise room & had it to ourselves. Breakfast had hot & cold options, fresh fruit. You could make your own waffles. Free bottled water was available at the front desk if you asked. Overall a very satisfying stay in lovely Nanaimo. I would stay here again if I needed a hotel in the area. less