Best Western Northgate Inn

I was so excited when we walked into our room, it was newly renovated and tastefully decorated. There was an armchair and footstool also a moveable small table to put my drink on. My compliments to whoever designed the rooms, my biggest beef with hotels is that they often don’t have a chair to relax in that is comfortable and rarely do they have footstools. The front desk staff is awesome, the rooms are very clean and the breakfast very good! less

Three of us, my wife, myself and our 15 year old son were in Nanaimo for the Vancouver Island Basketball Championships Feb 14/15/2019. Other than the elevator being out for service, our stay was flawless. Clean room, easy access to free parking, and the breakfast had eggs bacon waffles yogurt (tasty gluten free bagels) regular bagels juices and decaf coffee. One of the best breakfasts at a travelers hotel Ive had. Ive been to many with just coffee and assorted cereals so this was a pleasant surprise. Im on a low gluten diet and my wife is on a low sugar diet and the breakfast staff were fantastic at looking after our needs. I have to point out CARMEN specifically she was clearly swamped with a full house but she attended to our "special" needs beautifully, always with a cheery smile. I rarely mention specific people in my reviews unless they are outstanding, but Carmen was just a gem on both mornings we were there for breakfast. less

Friendly staff including front desk, breakfast room and cleaning staff. One of the cleanest hotels we have ever stayed in. Complimentary breakfast was excellent with many choices and staff kept it very clean. less

Great location for shopping and Resturants. Some are within walking distance.The rooms are very clean and well appointed. The beds are comphy and the towles are soft. There is free internet.The Staff are very friendly and helpful. Breakfast is included with your room. less

I spent 1 day diving and stayed in this great hotel for 2 nights.Service and amenities were perfect, I was able to do my landry in a clean area.Next time in Nanaimo, I will definitely stay in this hotel less