Best Western Nordic Hotel Luebecker Hof

Arrived late but the receptionist was here and helpful. Coming from the highway there is only a “hotel” sign, no “Best Western” so I had to go around to find the place. Large underground parking for 9€/night, unfortunately no place where I can charge my PHEV. The room was large. Good bathroom. The bed was not great, 30cm from the edge and you’ll fall off! So I had to sleep in the middle. If you sleep 2 people, you have to like the other person! Ok breakfast. less

110€ room without A/C, no breakfast included, old interior, internet very weak at 5th. floor, impossible to open the windows because of the noise from the street. 10 points to the lady at the reception was very kind and trying to help, she was sweating because there is no a/c also at the reception. I don't reccomend this Best Western hotel in Lübeck. I give only 2 stars. less

We booked here as being close to Lübeck and having a garage to put the car in. Unfortunately although the reception area was nice the room was not. We booked a large room which it was with a balcony and sitting area but it had two large steps of curtains and both were half hanging off the rails. The receptionist came and managed to roughly fix it but they came off again straight away. The pillow cases did not fit the pillows consequently we had a pillow with stains on and the case not fitting. The fridge did not work and this was changed the next day. The room had laminate floors which were not that clean, the wardrobe area was covered in dust and the floor was not cleaned the whole 5 days we were there. Breakfasts were nice and we did use the restaurant on our first night which was quite nice. Unfortunately we could not even venture into the bar as it was a smoking bar and the smell from this permeated through ground floor. In a hotel smoking area should be outside as this made the bar out of bounds for people who did not want to breath in cigarette smoke, I know this is allowed in Germany but of all the six hotels we used the bar was open to all and smokers had designated areas outside. They do have a car park but at the weekend it gets very busy so if there is no room you have to find parking in surrounding areas and these areas do have restrictions on them. It is very close to the bus stop so very good for getting into Lübeck. This hotel needs updating decor wise and regarding having smoking inside the hotel. less

Stayed here based on company recommendation, unfortunately this hotel needs to be modernized. For example: update the rooms, bed linens were old and worn. Bathroom fixtures were worn and old. Morning breakfast was delicious and service was excellent. I enjoyed the food immensely. Wide variety and high quality food. Need a car to get around so plan accordingly. less

Manage you are in your room and a different guest came in. In the same room that you are IN HOW will you feel. How could anyone feel safe in this hotel. Even the customer service is pretty bad. it's supposed to be a 4 star hotel. I will not I would not recommend this place to anybody at all. less